Alex Manasa
Detroit,MI
Summary
Dedicated and professional individual with a proven track record in delivering exceptional customer service and upholding high standards of hospitality. Seeking a full-time sales position that presents professional challenges and allows for the utilization of strong interpersonal skills, excellent time management, and effective problem-solving abilities. Committed to providing top-notch service and exceeding customer expectations to drive business growth and success.
Overview
8
8
years of professional experience
Work History
Door Ambassador
Detroit Athletic Club
10.2022 - Current
- Experienced in delivering excellent customer service as a Front of House staff member for the renowned Detroit Athletic Club
- Welcomed and assisted members and guests, ensuring a positive first impression.
- Assisted with opening doors, carrying luggage, and providing directions, ensuring convenience for all guests.
- Collaborated with security and other departments to maintain a secure and seamless entry process.
Professional Baseball Player
Winnipeg Goldeyes
04.2022 - 09.2022
- Selected to play as a starting pitcher in the American Association by the Winnipeg Goldeyes
- Had the opportunity to play in a different country, growing myself both in the sport of baseball, but also culturally and personally
- Cultivated new friendships/business relationships by being a great teammate in the clubhouse and a leader on the field
- Completed 90 innings over 19 games.
Professional Baseball Player
Pittsburgh Pirates
01.2017 - 03.2022
- Selected in the 11th round of the 2017 MLB Draft by the Pittsburgh Pirates, after playing my first ever season as a two-way player at Jackson College
- Prepared physically and mentally to successfully perform during stressful, high-pressure situations
- Maintained optimum physical fitness levels by training regularly, following nutrition plans and consulting with health professionals
- Played in the organization for five consecutive seasons, making it all the way up to Triple-A; dominating over 300 innings in 80 games.
Package Handler
UPS
01.2021 - 02.2022
- Worked rigorous hours during peak season (November-January)
- Insured packages were moved with quality and customer care, personally loading 2-3 trucks daily
- Promoted to 4-5 trucks daily after demonstrating quick-moving ability and improved techniques
- Followed regulated guidelines to ensure my safety, as well as my peers.
Baseball Instructor
Bullpen Baseball Academy
01.2017 - 02.2022
- Provided baseball training through private, small group and team lessons
- Worked with a variety of ages and levels, ranging from elementary-age players, all the way up to high schoolers entering college
- Offered age-appropriate instruction on the basics of baseball, including hitting, field and pitching
- Developed training programs to include extensive workouts to build players knowledge and understanding of the game, which facilitated better overall game performance
- Ran and assisted in camps and clinics that were put on by the facility
- Experience in networking in order to obtain new clients.
Education
Business Administration Studies -
Jackson College
Jackson, MISkills
- Coachable
- Leader by Example
- Self-Motivated
- Detail Oriented
- Personable
- Problem-solving abilities
Accomplishments
- 2019 South Atlantic League All-Star
- Received a three-year college scholarship through the MLB’s Continuing Education Program (CEP)
- 2017 All-Academic Honors (Jackson College)
- 2016 Athlete of the Year (Farmington High School)
- 2015/2016 All-State Team (Michigan)
Volunteer Experience
- Library Book Reading to Elementary-Aged Students, 2022-01-01
- Boys and Girls Club, 2018-01-01
- Salvation Army Santa’s Workshop, 2017-01-01
- Concessions Volunteer at the Big House, 2015-01-01
Honors
- 2024 Visit Detroit Recognition of Service Excellence (ROSE) Award Nominee.
- July 2024 Employee of the Month Nominee.
- 2019 South Atlantic League All-Star (MiLB).
- Received a college scholarship through MLB's Continuing Education Program (CEP).
- 2017 All-Academic Honors (Jackson College)
Timeline
Door Ambassador
Detroit Athletic Club
10.2022 - Current
Professional Baseball Player
Winnipeg Goldeyes
04.2022 - 09.2022
Package Handler
UPS
01.2021 - 02.2022
Professional Baseball Player
Pittsburgh Pirates
01.2017 - 03.2022
Baseball Instructor
Bullpen Baseball Academy
01.2017 - 02.2022
Business Administration Studies -
Jackson College