Alex Mann
Las Vegas,Nevada
Summary
Currently finishing my B.A. In sociology at the University of California, Riverside. Active member of the Gamma Phi Beta sorority, contributing to both the community and UCR campus. Quick learner with a strong desire for continuous growth, and acquiring new skills to excel in any role. Thrives in collaborative environments, and enjoys connecting with new individuals. Self-motivated, and task-oriented, consistently achieving desired outcomes. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
4
4
years of professional experience
Work History
Manager
Substation
Riverside, CA
01.2023 - Current
- Supervised diverse team, fostering positive work environment through effective communication and conflict resolution.
- Maintained payroll and scheduling, showcasing strong organizational and administrative capabilities.
- Addressed customer concerns with patience, ensuring needs were met and issues resolved efficiently.
- Trained new team members on accountability, teamwork, and effective communication practices.
- Managed daily operations under pressure, balancing multiple responsibilities with meticulous attention to detail.
- Cultivated strong interpersonal relationships with staff and customers, emphasizing compassion and professionalism.
- Adapted regularly to fast-paced environments, enhancing ability to remain calm and solution-oriented.
Cashier
Boba Tea House
09.2021 - 01.2023
- Processed customer transactions efficiently while maintaining accurate cash handling.
- Prepared and served beverages according to standard recipes.
- Maintained cleanliness and organization of shop environment.
- Restocked and replenished beverage bottles to ensure availability.
Hostess, Busser, Foodrunner
Playa Hermosa Fish and Oyster
01.2021 - 09.2021
- Greeted and seated customers, ensuring prompt service and satisfaction.
- Organized reservations to optimize seating efficiency and improve customer experience.
- Assisted servers by delivering food and drinks, enhancing operational flow.
- Acted as food runner to expedite meal delivery and maintain service quality.
- Cleared tables promptly to prepare for incoming guests, maintaining cleanliness.
Education
Bachelor of Arts - sociology
University of California
Riverside, CA07-2025
Skills
- Client-centered communication
- organizational efficiency
- Leadership and team support
- Problem solving under pressure
- Cultural competence
- Adaptability and initiative
- Administrative and HR support
Affiliations
- Gamma Phi Beta Sorority
Timeline
Manager
Substation
01.2023 - Current
Cashier
Boba Tea House
09.2021 - 01.2023
Hostess, Busser, Foodrunner
Playa Hermosa Fish and Oyster
01.2021 - 09.2021
Bachelor of Arts - sociology
University of California
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