Alex Marshall
Arlington
Summary
Dedicated Server skilled in delivering outstanding customer service and training staff in fast-paced environments. Expertise in building strong relationships and managing time effectively to ensure guest satisfaction. Committed to meeting customer needs and fostering long-term loyalty through attentive service.
Overview
6
6
years of professional experience
Work History
Server
Olive Garden Restaurant
Arlington
01.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders from customers accurately and in a timely manner.
- Assisted guests with menu selections and dietary restrictions.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Trained new servers on restaurant protocols and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Cleaned tables and chairs to prepare dining area for next customers.
Body Shop Assistant
Spectrum Auto Reconditioning
Arlington
06.2023 - 08.2023
- Assisted technicians with vehicle repairs and bodywork tasks.
- Prepared surfaces for painting by sanding and cleaning effectively.
- Organized tools and equipment to maintain a safe work environment.
- Supported the detailing process by cleaning interiors and exteriors thoroughly.
- Restocked shelves with necessary items to ensure availability for customers.
- Maintained knowledge of current sales promotions, policies regarding payment and exchanges, and security practices.
Theatre Usher
Cinemark Theaters
North Richland Hills
01.2021 - 05.2021
- Greeted patrons as they entered the theatre and provided directions to seating areas.
- Assisted patrons with ticketing inquiries and seating arrangements.
- Monitored audience behavior to ensure a respectful viewing experience.
- Provided emergency assistance and communicated safety protocols to guests.
- Supported special events by preparing theaters for private screenings.
- Worked closely with box office staff to facilitate smooth transitions between shows.
- Prepared and served food and beverages to customers at events.
- Operated point-of-sale systems for efficient order processing.
Education
Associate of Arts - Kinesiology
The University of Texas At Arlington
Arlington, TX05-2028
Skills
- Point-of-sale operation
- Customer service
- High volume dining
- Food safety
- Sanitation procedures
- Menu item recommendation
- Attention to detail
- Effective communication
- Team collaboration
- Problem solving
- Professional demeanor
Timeline
Server
Olive Garden Restaurant
01.2024 - Current
Body Shop Assistant
Spectrum Auto Reconditioning
06.2023 - 08.2023
Theatre Usher
Cinemark Theaters
01.2021 - 05.2021
Associate of Arts - Kinesiology
The University of Texas At Arlington