marla linam
Quincy,FL
Overview
13
13
years of professional experience
Work History
Server
Big Daddy's Sports Grill
Lake Charles, Louisiana
11.2021 - 10.2025
- Took customer orders accurately using point-of-sale system.
- Delivered food and beverages to tables efficiently and courteously.
- Collaborated with kitchen staff to ensure timely food preparation and service.
- Processed customer payments accurately and handled cash transactions securely.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Delivered food orders promptly and courteously.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Addressed complaints to kitchen staff and served replacement items.
- Maintained cleanliness of dining area and server station throughout shifts.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared drinks according to standard recipes.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Filled condiments and napkin containers during slack periods.
Kitchen Manager
Greenhouse salad co
Lake Charles , Louisiana
09.2015 - 09.2021
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maximized quality assurance by completing frequent line checks.
- Oversaw food preparation and monitored safety protocols.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Purchased food and cultivated strong vendor relationships.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Dog Grooming Assistant
The pet groomer
Lake Charles , Louisiana
02.2013 - 04.2014
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Sales Associate
Sabine Pools, Spas & Furniture
Lake Charles , Louisiana
08.2012 - 10.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Performed cash, card, and check transactions to complete customer purchases.
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
OP Walker
Algiers , Louisiana Skills
- Customer service
- Point-of-sale operation
- Food and beverage knowledge
- Order accuracy
- Payment processing
- Attention to detail
- Cash handling
- Food safety practices
- Point of sale operation
- Cleanliness standards
- Take-out service
- Strong work ethic
- Table bussing
- Allergy awareness
- Food safety
Timeline
Server
Big Daddy's Sports Grill
11.2021 - 10.2025
Kitchen Manager
Greenhouse salad co
09.2015 - 09.2021
Dog Grooming Assistant
The pet groomer
02.2013 - 04.2014
Sales Associate
Sabine Pools, Spas & Furniture
08.2012 - 10.2013
OP Walker