John Beigl
Sugar Grove,OH
Summary
Dedicated professional with extensive experience in customer service and team management. Skilled in resolving inquiries, training staff, and enhancing operational efficiency. Committed to delivering exceptional service and fostering a positive team environment.
Overview
6
6
years of professional experience
Work History
Server
Texas Roadhouse
Lancaster, Ohio
03.2025 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed table settings and maintained cleanliness throughout dining area.
- Processed customer orders accurately using point-of-sale system.
- Assisted with training new servers on menu items and service standards.
- Handled customer inquiries and resolved issues promptly and courteously.
Manager
McDonald's
Lancaster OH, OH
01.2020 - 06.2024
- Managed team schedules to ensure efficient daily operations.
- Oversaw inventory management to maintain optimal stock levels.
- Assisted in resolving customer inquiries and complaints effectively.
- Monitored compliance with operational standards and best practices.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Berne Union
Sugar Grove, OH04-2023
Some College (No Degree) - Animal Science
University of Findlay
FindaySkills
- Customer service
- Point-of-sale operation
- Food delivery management
- Inventory management
- Service standards enforcement
- Problem solving
- Food station setup
- Point of sale (POS) system operations
- Menu presentation
Timeline
Server
Texas Roadhouse
03.2025 - Current
Manager
McDonald's
01.2020 - 06.2024
High School Diploma -
Berne Union
Some College (No Degree) - Animal Science
University of Findlay