Alex Mckay
Northridge,CA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
11
11
years of professional experience
Work History
Manager
Sports Authority
01.2013 - 07.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Salesmen
Volkswagen
09.2016 - 06.2018
- Increased sales by offering advice on purchases and promoting additional products.
- Promoted and up-sold products and services to meet needs of customers.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Representative
Peloton
09.2019 - Current
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Developed strong rapport with customers and created positive impression of business.
Education
BBA - Business Administration And Management
CSUN
Northridge06.2024
Skills
- Revenue Generation
- Territory Volume
- Brand Awareness
- Revenue Quotas
- Qualified Lead Generation
- Sales Promotion
- Business Leadership
- Supply Chain Management
- Performance Monitoring and Evaluation
- Training Programs
- Strategic Vision
- Sales Proficiency
- High-Volume Environments
Timeline
Sales Representative
Peloton
09.2019 - Current
Salesmen
Volkswagen
09.2016 - 06.2018
Manager
Sports Authority
01.2013 - 07.2016
BBA - Business Administration And Management
CSUN
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