Alex McLanahan
Kernersville,NC
Summary
After retirement started my own business consulting to heavy trucking. Currently serving two clients for past 10 years, responsible for accident investigation manage workers compensation claims, court mediations, safety advisor, work from my home in Kernersville. Occasional meetings within the State of North Carolina requiring overnight travel.
Overview
14
14
years of professional experience
Work History
Vice President
Hilco Transport
08.2000 - 09.2013
- Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business.
- Enhanced communication between departments by establishing regular meetings and open channels for feedback, promoting collaboration across teams.
- Provided excellent customer service to both internal and external stakeholders, addressing concerns promptly while maintaining professionalism at all times.
- Navigated challenging situations with poise and diplomacy, ensuring that all parties felt heard and respected while working towards a mutually beneficial resolution.
Retired
Self Employed Services
01.2000 - 08.2000
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
Education
Associate of Arts - Business Administration
Santa Fe College
Gainesville, FL06.1970
Skills
- Team Leadership
- Relationship Building
- Decision-Making
- Critical Thinking
- Operations Management
- Customer Service
Timeline
Vice President
Hilco Transport
08.2000 - 09.2013
Retired
Self Employed Services
01.2000 - 08.2000
Associate of Arts - Business Administration
Santa Fe College
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