Alex Melendez
7602 West Palmaire Ave. #203 Glendale,AZ
Summary
Focused Security Officer bringing years of experience in the security industry. History of achieving recognition as a strong performer and exceptional security leader. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Operations Center Controller
IPSA Security Services
Phoenix , AZ
03.2021 - Current
- Monitored network activity for security incidents or breaches, responding as needed to protect systems and data.
- Created detailed reports summarizing security incidents and their resolutions.
- Trained new security officers on safety protocols and company standards.
- Recorded required data for incident reports and files.
- Monitored and authorized employee and guest access.
- Attentively monitored closed-circuit television footage to check for visible suspicious activity.
Mobile Patrol Security Officer
Transcend Security Solutions
Phoenix , AZ
01.2020 - 03.2021
- Assisted in maintaining a safe and secure environment for residents and visitors at all times.
- Investigated incidents onsite, gathering evidence and making reports as required.
- Followed established policies and procedures regarding patrolling times, routes.
- Reported any maintenance/security issues found during patrols promptly so they can be addressed immediately.
Loss Prevention Security Officer
Metro One Loss Prevention Services Group
Phoenix, AZ
07.2019 - 01.2020
- Investigated shoplifting incidents in accordance with company policy.
- Interacted with customers and staff in a professional manner.
- Provided customer service support when needed.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Escorted undesirable persons off property to minimize security violations.
Security Operations Center Shift Supervisor
IPSA Security Services
Phoenix, AZ
05.2012 - 12.2017
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Provided security team leadership and contributed to on-call duties.
- Recorded required data for incident reports and files.
- Supervised shift personnel, ensuring all duties were carried out in accordance with company policies and procedures.
Security Field Supervisor
Atac Security
Phoenix, AZ
04.2011 - 04.2012
- Conduct regular site inspections to identify potential safety or security risks.
- Manage the scheduling of security guards for assigned shifts; ensuring adequate coverage at all times.
- Provided security team leadership and contributed to on-call duties.
- Investigated security alarms, altercations and suspicious activity.
- Maintain accurate records of all incidents reported by security personnel.
Security Guard
Capitol Guard & Patrol
Phoenix, AZ
08.2008 - 03.2011
- Conducted daily security patrols of assigned areas.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Provided friendly and professional assistance to employees, visitors and customers.
Education
GED -
Phoenix Job Corps Center
Phoenix, AZ01.2009
Skills
- Gamewell Fire System
- FireWorks System
- Andover Continuum Security System
- Milestone XProtect Smart Client
- Closed Circuit Television (CCTV)
- Windows OS
- Email Etiquette
- Microsoft Excel
- Usage of Two-Way radios
- Trak Tik
Certification
- Licensed AZ Unarmed Guard Card 05/2023-05/2025
- Trained Crowd Manager Training 2023-2025
Timeline
Security Operations Center Controller
IPSA Security Services
03.2021 - Current
Mobile Patrol Security Officer
Transcend Security Solutions
01.2020 - 03.2021
Loss Prevention Security Officer
Metro One Loss Prevention Services Group
07.2019 - 01.2020
Security Operations Center Shift Supervisor
IPSA Security Services
05.2012 - 12.2017
Security Field Supervisor
Atac Security
04.2011 - 04.2012
Security Guard
Capitol Guard & Patrol
08.2008 - 03.2011
GED -
Phoenix Job Corps Center
Similar Profiles
Michael HuttonMichael Hutton
Area Manager at IPSA Security ServicesArea Manager at IPSA Security Services
Ben GoadBen Goad
Security Guard at Allied Universal Security ServicesSecurity Guard at Allied Universal Security Services
Michael CurranMichael Curran
Supervisor Security Guard at Allied Universal Security ServicesSupervisor Security Guard at Allied Universal Security Services
Doshena FitzDoshena Fitz
Clerk at USPS Postal ServiceClerk at USPS Postal Service
Ana CarrilloAna Carrillo
Manager at Merit LogisticsManager at Merit Logistics