Terry Adams Jr.
North Augusta,SC
Summary
Talented fire alarm manager that brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones and managing deliverables. Highly organized leader with great attention to detail. Senior Project Manager bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments. Experienced overseeing diverse teams of developers, analysts and quality professionals engaged in complex projects with budgets up to $200,000. Solid understanding of project management tools. Project Management Professional and certified in Agile methodology. In all looking to move into a better role for me and my family.
Overview
18
18
years of professional experience
Work History
Senior Project Manager/ Sales Estimator
Fire Technology LLC
Augusta, Georgia
10.2012 - Current
- Consulted with architects, owners, and tenants to advise on applicable codes and plan appropriate corrections.
- Responded quickly during emergency situations involving faulty or malfunctioning Fire Alarm Systems.
- Programmed control panels for various fire alarm systems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Answered many calls per shift to assist with customer questions and concerns.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Planned and completed group projects, working smoothly with others.
- Worked in high-stress environments using ladders, scaffolds and high-lift equipment as well as in confined spaces such as ducts, crawlspaces and vents.
- Programmed, tested, and maintained fire alarm systems for commercial, residential, industrial, and institutional buildings.
- Worked with other contractors and inspectors during installation process ensuring a safe environment is maintained at all times.
- Provided in-field customer service and dedication to satisfy user requirements for safety and visual assessment.
- Managed physical connections of Cat5 and coaxial cable, RJ45 clips and multimeter db, meter, and phone butt sets.
- Tracked material and equipment inventory, upkeep and maintenance.
- Pulled from in-depth knowledge of voltage systems and low-voltage circuitry.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Instructed customers on device's proper use and maintenance to extend life of equipment.
- Responded quickly to emergency calls from customers regarding malfunctioning equipment.
- Performed wiring work including running cables through walls, ceilings, floors as well as terminating devices correctly according to manufacturer specifications.
- Identified parts required for repairs or replacements based on customer needs and system requirements.
- Demonstrated excellent communication skills while interacting with customers both over the phone or face-to-face.
- Served and testified as expert witness for arson prosecution cases.
- Prepared reports summarizing inspection findings for management review.
- Repaired or replaced defective equipment as necessary during inspections.
- Coordinated with other departments such as engineering, construction, or maintenance on projects involving the installation or repair of a fire alarm system.
- Verified compliance with local building codes prior to issuing certificates of occupancy.
- Provided technical support to customers regarding their fire alarm systems.
- Conducted thorough reviews and acceptance tests of available sprinkler systems, fire extinguishers and suppression systems at [Type] locations.
- Prepared service reports and completed necessary paperwork with client.
- Inspected commercial and industrial buildings to identify hazardous conditions and fire code violations.
Fire Alarm Installation and Service Technician
Carver Security System Inc
Aiken, SC
02.2006 - 10.2012
- Programmed, tested, and maintained fire alarm systems for commercial, residential, industrial, and institutional buildings.
- Worked with other contractors and inspectors during installation process ensuring a safe environment is maintained at all times.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Responded quickly to emergency calls from customers regarding malfunctioning equipment.
- Achieved proper alarm operation by testing hardware, connections and signals.
- Performed wiring work including running cables through walls, ceilings, floors as well as terminating devices correctly according to manufacturer specifications.
- Trained customers on the use of their newly installed or repaired fire alarm systems when necessary.
- Identified parts required for repairs or replacements based on customer needs and system requirements.
- Inspected fire and security alarm systems for both commercial and residential customers.
- Conducted tests on newly installed or modified components to ensure they are operating properly before leaving the site.
- Demonstrated excellent communication skills while interacting with customers both over the phone or face-to-face.
- Ensured that all work was completed within acceptable timeframes without compromising quality or safety standards.
Education
GED -
Midland Valley
Langley Sc01-2021
Skills
- Project Planning
- Documentation Management
- Project Scheduling
- Trouble shoot and Inspected various fire alarm control panels including Farenhyt, FCI Gamewell, Notifier, Simplex, Silent Knight, Firelite
- Manage 16 empoylees on day to day basis Sales, Scheduling, and overseeing all new fire alarm, security, access control, and camera system installs
- Manage all service and install projects for the last six years
References
References available upon request.
Timeline
Senior Project Manager/ Sales Estimator
Fire Technology LLC
10.2012 - Current
Fire Alarm Installation and Service Technician
Carver Security System Inc
02.2006 - 10.2012
GED -
Midland Valley
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