Alex Mercedes
Eagle River,AK
Summary
Driven Busser with 6 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
7
7
years of professional experience
Work History
Busser, Barback
Miller's Ale House
09.2023 - 06.2024
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
Package Handler
Fed Ex Ground
10.2022 - 03.2023
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted in loading delivery trucks with prepared packages.
- Examined and inspected containers, materials and products to meet packing specifications.
- Used hand-held scanners and physical logs to accurately track item movements.
Pharmacy Technician
CVS Pharmacy
03.2021 - 04.2022
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Verified prescriptions and drug labels, documents and packages.
Busser, Host, Expo
Houlihans Bar and Grill
03.2017 - 12.2020
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Observed tables to tend to guest needs and identify customer service opportunities.
Maintenance Technician
McDonald's
05.2019 - 08.2019
- Operated hand and power tools to complete repairs.
- Cleared clogged drains and replaced valves, faucets and fixtures.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
Education
High School Diploma -
The Rugby School At Woodfield
Skills
- Dining room cleaning
- Hazardous chemical handling
- Customer service excellence
- Effective problem solving
- Food safety practices
- Restaurant industry expertise
Timeline
Busser, Barback
Miller's Ale House
09.2023 - 06.2024
Package Handler
Fed Ex Ground
10.2022 - 03.2023
Pharmacy Technician
CVS Pharmacy
03.2021 - 04.2022
Maintenance Technician
McDonald's
05.2019 - 08.2019
Busser, Host, Expo
Houlihans Bar and Grill
03.2017 - 12.2020
High School Diploma -
The Rugby School At Woodfield