Summary
Overview
Work History
Education
Skills
Timeline
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Alex Mick

St Clairsville,OH

Summary

FOR 32 YRS IN RETAIL FOR SEARS I NEVER MISSED DAY BECAUSE OF WEATHER ONLY TIME CALLED OFF IF IWAS REALLY SICK OR FAMILY MEMBER WAS ILL I HAD EMPLOYEE OF MONTH MAY TIMES IVE DONE MAY JOBS WHILE AT SEARS 25 IN SALES 7 YRS WORKING STOCKING STORE UNLOADING TRUCKS WORKING CUSTOMER PICK UP MAINTENANCE AND HELPING IN SECURITY SETTING UP DEPT AND CHANGING THEM AROUND AND DOING DELIVERIES IF NEEDED USED COMPUTERS RAN EQUIPMENT LIKE FORK LIFT FLOOR JACKS HAD SOME SCHOOL TRAINING TO HELP WITH SALES COMPUTER TRAINING IVE SOLD IN 7 DIFFERENT DEPARTMENTS

Overview

35
35
years of professional experience

Work History

Sales Representative

ICR
BELLAIRE, OHIO
07.2020 - 06.2022
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.

Receiving Associate

BOSCOVS
ST CLAIRSVILLE, OHIO
08.2019 - 07.2020
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Recorded regular progress and issues with products.
  • Coordinated warehouse organization scheme and product placements.
  • Sorted and delivered materials to different work areas and staff.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Retail Sales Associate

SEARS
ST CLAIRSVILLE, OHIO
08.1987 - 07.2019
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits or exchanges.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Logged reports, expenses, receipts and sales documents into digital database.

Education

COMPUTERS REALESTATE

BELMONT TECH
ST CLAIRSVILLE

High School Diploma -

St Clairsville High School
Saint Clairsville, OH
05.1987

Skills

  • Product and Service Knowledge
  • Furniture Layout
  • Onsite Product Demonstrations
  • Continuous Improvement Strategies
  • Closing Sales
  • Consultative Selling Techniques
  • Qualified Lead Generation
  • Lead Prospecting
  • Needs Understanding
  • Maintaining Customer Database
  • Product Management and Pricing
  • Consultative Sales Strategies
  • Sales Representation

Timeline

Sales Representative

ICR
07.2020 - 06.2022

Receiving Associate

BOSCOVS
08.2019 - 07.2020

Retail Sales Associate

SEARS
08.1987 - 07.2019

COMPUTERS REALESTATE

BELMONT TECH

High School Diploma -

St Clairsville High School

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Alex Mick