Alex Montoya
West Valley City,UT
Summary
Dedicated City Letter Carrier with proven expertise in mail sorting, route planning, and package handling. Committed to delivering exceptional customer service while ensuring timely and accurate deliveries.
Overview
8
8
years of professional experience
Work History
City Letter Carrier
United States Post Office
Evanston, Wyoming
12.2022 - Current
- Delivered mail efficiently across designated routes daily.
- Sorted mail and packages according to delivery guidelines.
- Operated postal delivery vehicles safely and responsibly.
- Collected outgoing mail from various locations during shifts.
- Assisted customers with inquiries regarding postal services.
- Maintained accurate records of deliveries and pickups daily.
- Followed established safety protocols while handling mail items.
- Ensured timely delivery of packages in all weather conditions.
- Maintained professional and effective public relations with customers and community members.
- Delivered mail and packages to residences and businesses on a daily basis.
- Loaded mail into delivery vehicle according to established procedures.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Operated company vehicle in a safe manner while delivering mail along the assigned route.
Online Personal Shopper
Walmart
Evanston, Wyoming
06.2019 - 11.2022
- Managed online orders and ensured timely delivery to customers.
- Navigated e-commerce platforms for seamless transaction processing.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Tracked inventory levels and replenished stock when necessary.
part picker
Larry H Miller Ford
Salt Lake City, Utah
06.2019 - 10.2019
- Selected and organized parts for timely orders in fast-paced warehouse environment.
- Operated forklifts and pallet jacks to transport materials efficiently.
- Maintained accurate inventory records using warehouse management system.
- Collaborated with team members to streamline picking processes and reduce delays.
- Ensured timely delivery of orders by loading trucks with proper materials prior to scheduled departure times.
- Scanned barcodes on products for tracking purposes.
Sales Associate
Juicity Vapor
Butte, Montana
09.2018 - 04.2019
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels and organized stock for efficient retrieval.
- Developed product displays to enhance store presentation and appeal.
- Operated point-of-sale systems for accurate transaction processing.
- Resolved customer inquiries and complaints promptly to ensure satisfaction.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
Janitorial Assistant
Sportsman's Warehouse
West Valley City, Utah
04.2018 - 08.2018
- Maintained cleanliness of store floors, restrooms, and customer areas daily.
- Operated floor cleaning machines to ensure spotless surfaces throughout the facility.
- Restocked janitorial supplies to support efficient and effective cleaning operations.
- Assisted in waste disposal procedures to promote a safe and tidy environment.
- Inspected facilities regularly for cleanliness and reported maintenance issues promptly.
- Transported waste to designated disposal sites.
Staff Member
Freddy's Frozen Custard & Steakburgers
West Valley City, Utah
01.2018 - 03.2018
- Completed regular and thorough cleaning of equipment, floors, and furniture.
- Met incoming customers pleasantly and offered support and service.
- Responded to customer queries and complaints to promote overall satisfaction.
- Managed safe and efficient serving of customer foods.
Education
High School Diploma -
Hunter High
West Valley City, UT06-2016
Skills
- Mail sorting
- Route planning
- Safety compliance
- Package handling
- Record keeping
- Customer service
- Time management
- Attention to detail
- Vehicle operation
- Accountability
- Sense of direction
- Problem solving
- Technology use
Languages
American Sign Language
Limited
Timeline
City Letter Carrier
United States Post Office
12.2022 - Current
Online Personal Shopper
Walmart
06.2019 - 11.2022
part picker
Larry H Miller Ford
06.2019 - 10.2019
Sales Associate
Juicity Vapor
09.2018 - 04.2019
Janitorial Assistant
Sportsman's Warehouse
04.2018 - 08.2018
Staff Member
Freddy's Frozen Custard & Steakburgers
01.2018 - 03.2018
High School Diploma -
Hunter High
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