Experienced professional within the communications field responsible for planning, coordinating, and supporting brand products. Excellent in public relations and always up for tackling new challenges and impact the growth of the business.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Brand Ambassador Team Lead
Freebee
01.2020 - Current
Communicated product information with confidence and educated consumers about company.
Approached general public and interacted in natural conversation with goal of developing brand loyalty.
Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Conveyed noteworthy information about project successes and product updates to customers.
Provided exceptional customer service to drive satisfaction.
Communicated product value, quality, and style to educate and entice potential customers.
Educated customers on product features and answered questions regarding product use.
Collaborated with marketing team to create and implement promotional campaigns.
Marketing Assistant
Inspired Events
01.2019 - 12.2022
Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
Maintained documentation, detailing assignments, in-progress work and completed project milestones.
Generated leads through phone calls, emails and face-to-face interactions.
Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
Utilized Adobe Photoshop and Illustrator to design and create informational flyers and advertisements.
Compiled product, market, and customer data to generate informed sales and profit projections.
Collected, analyzed and summarized data and trends to provide marketing tracking and research.
Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
Coordinator
Best Miami Weddings
11.2018 - 12.2019
Entered data, generated reports, and produced tracking documents.
Coached employees through day-to-day work and complex problems.
Directly interacted with customers and employees in a pleasant manner.
Gathered and organized materials to support operations.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Tracked records, filed documents and maintained communication between clients to manage office activities.
Prepared agendas and took notes at meetings to archive proceedings.
Implemented project management techniques to overcome obstacles and increase team productivity.
Tutor
Miami Dade College, Wolfson Campus
09.2017 - 11.2018
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Provided homework assistance using specific curriculum and materials.
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Supported students with helpful study habits and exam strategies.
Developed student confidence through positive reinforcement strategies.
Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Video Editor
Miami-Dade College (Wolfson Campus)
04.2017 - 04.2018
Managed projects and workflows for creation of wedding videos
Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
Organized and worked with raw footage from multiple cameras and sources.
Contributed new ideas and looked for ways to improve content editing and processes.
Combined text, video and other composited elements onscreen to create logical, coherent layouts.
Camp Counselor
Sunshine Summer Camp
06.2011 - 07.2015
Worked with children of varying age, interest, skill, and developmental levels.
Led groups of children safely through variety of camp activities.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
Implemented rules and regulations to enforce discipline and compliance.
Education
Bachelor of Arts - Communications
Florida International University
Miami, FL
08.2022
Associate of Arts - Film
Miami Dade College
Miami, FL
12.2020
High School Diploma -
Immaculata La Salle
Miami, FL
05.2015
Skills
Editing
Branding Reporting and documentation
Business Strategy Relationship builder
Team standards Performance improvement
Product demonstration Leadership
Mind for marketing Effective communicator
Photography
Social Orientation
Customer Retention Strategies
Floor Operations and Displays
Explain Features
Personnel Development
Certification
Mental Health First Aid Certification.
CPR and First Aid Certification
Volunteering
Camillus House - Have volunteered there for years by helping prepare and serve food, assisted staff with clerical assignments, and helping in the warehouse.
Hospitals/Church - A holiday tradition among my family is donating to those who are less fortunate. We always participate in holiday toy drives for the hospitals in the Coral Gables/Miami area, delivering to children who need toys the most. Also, this past holiday, we volunteered at the First United Methodist Church of Coral Gables on Thanksgiving morning to prepare meals for families who are less fortunate and are in need of some kindness.