Alex Newell
Flagstaff,AZ
Summary
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with three years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
2
2
years of professional experience
Work History
Associate
In-N-Out Burger
Scottsdale, AZ
07.2021 - Current
- Greeted customers and identified their needs.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Offered suggestions to improve processes related to customer service activities.
- Kept work area neat, clean, and well-stocked at all times.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Assistant
Concrete Cowboys
Phoenix, Arizona
03.2023 - 06.2023
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Horizon High School
Scottsdale, AZ05.2023
Skills
- Workplace Safety
- Cash Handling
- Management Support
- Oral Communication
- Customer Engagement
- Time Management
- New Hire Training
- Flexible Schedule
- Customer Service
Affiliations
- Assist with paperwork for my fathers lawfirm.
- Physically disciplined.
- Attentive towards personal health due to diabetes
Timeline
Assistant
Concrete Cowboys
03.2023 - 06.2023
Associate
In-N-Out Burger
07.2021 - Current
High School Diploma -
Horizon High School