Alex Nino
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
7
7
years of professional experience
Work History
Dispatcher
Ocean Hauling Express Inc
Chicago, IL
03.2022 - Current
- Coordinated transportation schedules for timely deliveries and efficient route management.
- Communicated with drivers to provide real-time updates and instructions.
- Managed incoming calls and inquiries regarding shipment status and logistics.
- Maintained accurate records of all dispatch activities for reporting purposes.
- Updated records of driver locations, delays, and cancellations.
- Scheduled loads according to priority and available equipment.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Coordinated daily schedules for multiple truck routes and drivers.
- Reviewed driver logs for accuracy and compliance with hours-of-service regulations.
Valet
Red Parking inc
Chicago, IL
05.2020 - 02.2022
- Parked vehicles efficiently in designated areas for quick access.
- Assisted guests with luggage and provided exceptional customer service.
- Ensured vehicle safety through diligent inspection and handling procedures.
- Managed keys and tickets securely to prevent loss or confusion.
- Coordinated with team members for smooth traffic flow in busy environments.
- Responded promptly to guest inquiries and resolved concerns effectively.
- Trained new staff on operational procedures and customer service standards.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
Tire Repair Technician
Daniel’s Tire Shop
Chicago, IL
07.2019 - 03.2020
- Inspected tires for damage and wear before conducting repairs.
- Used tire repair tools to patch punctures and replace valve stems.
- Balanced tires to ensure smooth driving experience for customers.
- Followed safety protocols while handling heavy equipment and tools.
- Inspected and replaced tires on a variety of vehicles, including cars, trucks, and SUVs.
- Tested for leaks in inner tubes by filling them with water and soap solution and checking for bubbles.
- Diagnosed and repaired tire and rim issues.
Education
Catalyst Maria Highschool
Chicago, ILSkills
- Dispatch coordination
- Effective communication
- Attention to detail
- Driver coordination
- Load scheduling
- Dispatch software
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Dispatcher
Ocean Hauling Express Inc
03.2022 - Current
Valet
Red Parking inc
05.2020 - 02.2022
Tire Repair Technician
Daniel’s Tire Shop
07.2019 - 03.2020
Catalyst Maria Highschool