Summary
Overview
Work History
Education
Skills
Timeline
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Alex Noor

Albany,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Client Service Representative

Pioneer Bank
Albany, NY
10.2024 - Current
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Delivered exceptional service to customers in person or over telephone.

Restaurant Manager

Namu Korean Bbq
Albany, NY
03.2021 - 10.2024
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained new employees to perform duties.

Education

Bachelor of Arts - English

University of Albany
Albany, NY
05-2023

Skills

  • Payment processing
  • Client relations
  • Customer focus
  • Order processing
  • Service recommendations
  • Conflict resolution techniques
  • Full service restaurant background

Timeline

Client Service Representative

Pioneer Bank
10.2024 - Current

Restaurant Manager

Namu Korean Bbq
03.2021 - 10.2024

Bachelor of Arts - English

University of Albany

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Alex Noor