Summary
Work History
Education
Skills
Timeline
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Alex Noordhoek

Fort Worth,TX

Summary

Dynamic customer service professional with a strong focus on guest satisfaction and team leadership. Proven ability to motivate teams, multi-task, and deliver an exceptional guest experience.

Work History

Manager

54th Street Restaurant & Drafthouse
2024 - 2026
  • Managed daily operations, ensuring team adherence to company policies and standards.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Server

Reata Restaurant
2018 - 2024
  • Provided exceptional customer service to enhance guest satisfaction and encourage repeat visits.
  • Assisted in menu explanations and daily specials, facilitating informed dining choices for patrons.
  • Managed order accuracy while coordinating with kitchen staff for timely service delivery.
  • Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.

Server

Cantina Laredo
2016 - 2018
  • Handled cash transactions and processed payments efficiently to streamline the checkout process.
  • Collaborated with team members to optimize workflow during peak hours, improving overall service efficiency.
  • Adapted quickly to menu changes and dietary restrictions, providing tailored recommendations for guests.


Bartender

Riscky's BBQ
2015 - 2016
  • Crafted signature cocktails and beverages to enhance customer experience.
  • Managed bar inventory, ensuring timely stock replenishment and organization.
  • Trained new staff on bartending techniques and customer service standards.

Education

Bachelor of Science - Anthropology

University of Oregon
Eugene, OR
01-2014

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

54th Street Restaurant & Drafthouse
2024 - 2026

Server

Reata Restaurant
2018 - 2024

Server

Cantina Laredo
2016 - 2018

Bartender

Riscky's BBQ
2015 - 2016

Bachelor of Science - Anthropology

University of Oregon