ALEX NORD YONGA
Hopkins,MN
Summary
Enthusiastic former Executive Assistant with five years of expertise in project management, anticipating professional needs and proactively identifying and resolving problems. Excellent customer service and conflict management skills. Agile with strong attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Assistant
Lensing Real Estate
02.2021 - 09.2024
- Supported agents in managing multiple transactions simultaneously, ensuring deadlines were met consistently
- Assisted owner in closing transactions smoothly and effectively by coordinating with title companies, lenders, inspectors and managing transaction processes from start to finish
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel
- Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines between agents and clients
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices
- Developed rapport with clients through consistent communication, fostering long-term relationships and referrals
Managing Assistant
RAZR Marketing
05.2019 - 02.2021
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards
- Delivered exceptional customer service by promptly addressing inquiries, resolving issues, and maintaining open lines of communication
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Served as a liaison between departments to facilitate effective communication throughout the company
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace
Sales Manager
Posh Bridal Couture
11.2017 - 05.2019
- Identified, hired, and trained staff by teaching best practices, procedures and sales strategies
- Coached sales associates in product specifications, sales incentives and selling techniques
- Assisted all staff in closing sales and nurturing meaningful relationships with customers
- Led monthly company meetings to improve techniques in overcoming sales obstacles
- Performed quarterly reviews assessing each employee and developed improvement plans
Diretor of Sales and Marketing
YOFI Cosmetics, Inc.
12.2015 - 10.2017
- Contacted new and existing customers to discuss products and services, resulting in a 73% client retention rate, and generated over 100 new customers in 2016 and 2017
- Attended industry trade shows to both drive new business as well as preserve and groom current business partnerships
- Collaborated with designers and the graphics team to create all marketing materials
- Preserved brand integrity by monitoring the consistency and quality of marketing content
Yoga Instructor
CorePower Yoga
01.2015 - 03.2016
Outside Sales Representative
American Marketing & Publishing, LLC
01.2015 - 07.2015
Education
Bachelor of Arts - Psychology
University Of Kansas
Lawrence, KS2011
Skills
- Project Management
- Customer Service
- Client Relations
- Supplier Relationship Management
- Desire to learn and be trained
- Administrative support
- Issue resolution
- Leading and building small teams
Certification
- Real Estate License - 3 years
- Doula - 4 years
- Licensed Yoga Instructor - 10 years
Timeline
Licensed Real Estate Assistant
Lensing Real Estate
02.2021 - 09.2024
Managing Assistant
RAZR Marketing
05.2019 - 02.2021
Sales Manager
Posh Bridal Couture
11.2017 - 05.2019
Diretor of Sales and Marketing
YOFI Cosmetics, Inc.
12.2015 - 10.2017
Yoga Instructor
CorePower Yoga
01.2015 - 03.2016
Outside Sales Representative
American Marketing & Publishing, LLC
01.2015 - 07.2015
Bachelor of Arts - Psychology
University Of Kansas
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