Alex Nunez
Brentwood,NY
Summary
Experienced professional with a unique skill set and record of success in surpassing sales targets, improving customer experience and increasing staff productivity looking to contribute to the success of a fast-paced retail outfit by developing innovative customer-oriented strategies that foster collective goals.
Overview
5
5
years of professional experience
Work History
Sales and Service Lead
Adidas
Riverhead, NY
07.2024 - 11.2024
- Monitor allocation of resources and organize processes to drive profitability in a variety of situations and market conditions
- Drive the proper execution of established policies, procedures, initiatives, and directives based on sound analysis and financial judgement
- Manage resources within the store to provide customers with leading shopping experience
- Support, coach, and motivate store team to adhere to operation best practices, engage, and create a leading shopping experience for customers
- Set clear expectations and targets, holding each member accountable by giving continuous appropriate and prompt feedback
- Partner with GM to lead store in recruitment, on boarding, training, and development initiatives ensuring all HR policies are adhered to
- Positively communicate extensive brand and product knowledge to familiarize guests and train sales associates
- Provide leadership support and assist in running the store in the absence of managers
Key Holder
Mack Weldon
Deer Park, NY
12.2022 - 05.2024
- Retain guest relationships and provide a distinctive customer experience
- Positively communicate extensive brand and product knowledge to familiarize guests and train new sales associates
- Maintain team morale and motivation
- Assist in opening/closing, inventory management, store maintenance, and other managerial duties
- Drive sales and process transactions
- Close out register ensuring there are no shortages or overages
- Merchandise, maintain and ensure the store exceeds visual standards
- Maintain and organize the stock room
- Providing support to additional retail locations
- Upholding KPIs
Assistant Manager
Eddie Bauer
Deer Park, NY
02.2022 - 12.2022
- Assist in opening/closing, inventory management, store maintenance, and other managerial duties
- Merchandise, maintain and ensure the store exceeds visual standards
- Maintain stock room and sales floor organization
Person in Charge (P.I.C.)
BJ's Wholesale Club
10.2021 - 02.2022
- Ensure metrics/orders are received promptly
- Assign employees to zones and delegate tasks
- Upsold credit card and membership plans
- Assist in opening/closing, inventory management, store maintenance, and other duties
Product Supervisor
Converse
03.2020 - 10.2021
- Maintain stock room and sales floor organization
- Assisted in the hiring process including interviews, onboarding, hiring, training, and maintaining developmental initiatives
- Orchestrated visual merchandising throughout the store
- Drive sales and process transactions
- Support, coach, and motivate store team to meet or exceed sales goals each month
Skills
- Adaptability
- Strategic Planning
- Coaching
- Customer Service
- Interpersonal Skills
- Inventory Management
- Leadership
- Merchandising
- Multi-tasking
- Organization
- Point of Sale Operations
- Problem Solving
- Staff Development
- Time Management
Pronouns
He/Him
Timeline
Sales and Service Lead
Adidas
07.2024 - 11.2024
Key Holder
Mack Weldon
12.2022 - 05.2024
Assistant Manager
Eddie Bauer
02.2022 - 12.2022
Person in Charge (P.I.C.)
BJ's Wholesale Club
10.2021 - 02.2022
Product Supervisor
Converse
03.2020 - 10.2021