Lanette Sok
Dallas,TX
Summary
Dynamic individual with hands-on experience in sales and a talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset, and committed to making meaningful contributions and advancing organizational goals.
Overview
11
11
years of professional experience
Work History
Sales and Service Lead
Alo Yoga
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Brand Operations Manager
Victoria's Secret
10.2022 - 02.2024
- Planned, implemented, and tracked sales and marketing strategies to promote brand products.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
TAP Supervisor
Victoria’s Secret
01.2022 - 10.2022
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Trained team members in successful strategies to meet operational and sales targets.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Intern
C&I Financial Services
08.2021 - 12.2021
- Greeted clients at front desk, took calls to schedule/reschedule appointments
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems, identified solutions, and made decisions.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Collaborated with a professional team to solve workflow issues.
Beauty Supervisor
Victoria’s Secret
05.2016 - 01.2021
- Cross-trained to work on floor with customers and work in backroom
- Processed products in back room, such as censoring and hanging apparel
- Supervisor role includes opening/closing duties and overseeing other associates
- Lead floorsets and directed merchandise staging.
Sales Associate
Journeyz
06.2014 - 04.2016
- Worked on the floor and interacted with customers
- Multitasked between working the cash registers and assisting customers
- Heavily goal-driven, goals were set every day and were required to be met.
Sales Associate
Abercrombie & Fitch
06.2014 - 12.2014
- Greeted customers and provided assistance on floor
- Worked on cash register to check out customers and process returns.
Education
Bachelor of - Consumer Experience Management
The University of North Texas
Denton, TX12.2021
Associate of Science -
Richland College
Dallas, TX05.2019
Skills
- Communicative
- Active Listener
- Collaborative/Team Player
- Adaptability
- Fast-learner
- Payment Processing
- Industry Standards
- Service Consultations
- Meeting Sales Goals
- Engaging with Diverse Customers
- Merchandise Receiving and Handling
- Efficiency Management
Languages
Khmer
Professional Working
Timeline
Sales and Service Lead
Alo Yoga
02.2024 - Current
Brand Operations Manager
Victoria's Secret
10.2022 - 02.2024
TAP Supervisor
Victoria’s Secret
01.2022 - 10.2022
Intern
C&I Financial Services
08.2021 - 12.2021
Beauty Supervisor
Victoria’s Secret
05.2016 - 01.2021
Sales Associate
Journeyz
06.2014 - 04.2016
Sales Associate
Abercrombie & Fitch
06.2014 - 12.2014
Bachelor of - Consumer Experience Management
The University of North Texas
Associate of Science -
Richland College
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