Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lanette Sok

Dallas,TX

Summary

Dynamic individual with hands-on experience in sales and a talent for navigating challenges. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset, and committed to making meaningful contributions and advancing organizational goals.

Overview

11
11
years of professional experience

Work History

Sales and Service Lead

Alo Yoga
02.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Brand Operations Manager

Victoria's Secret
10.2022 - 02.2024
  • Planned, implemented, and tracked sales and marketing strategies to promote brand products.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.

TAP Supervisor

Victoria’s Secret
01.2022 - 10.2022
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Intern

C&I Financial Services
08.2021 - 12.2021
  • Greeted clients at front desk, took calls to schedule/reschedule appointments
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems, identified solutions, and made decisions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Collaborated with a professional team to solve workflow issues.

Beauty Supervisor

Victoria’s Secret
05.2016 - 01.2021
  • Cross-trained to work on floor with customers and work in backroom
  • Processed products in back room, such as censoring and hanging apparel
  • Supervisor role includes opening/closing duties and overseeing other associates
  • Lead floorsets and directed merchandise staging.

Sales Associate

Journeyz
06.2014 - 04.2016
  • Worked on the floor and interacted with customers
  • Multitasked between working the cash registers and assisting customers
  • Heavily goal-driven, goals were set every day and were required to be met.

Sales Associate

Abercrombie & Fitch
06.2014 - 12.2014
  • Greeted customers and provided assistance on floor
  • Worked on cash register to check out customers and process returns.

Education

Bachelor of - Consumer Experience Management

The University of North Texas
Denton, TX
12.2021

Associate of Science -

Richland College
Dallas, TX
05.2019

Skills

  • Communicative
  • Active Listener
  • Collaborative/Team Player
  • Adaptability
  • Fast-learner
  • Payment Processing
  • Industry Standards
  • Service Consultations
  • Meeting Sales Goals
  • Engaging with Diverse Customers
  • Merchandise Receiving and Handling
  • Efficiency Management

Languages

Khmer
Professional Working

Timeline

Sales and Service Lead

Alo Yoga
02.2024 - Current

Brand Operations Manager

Victoria's Secret
10.2022 - 02.2024

TAP Supervisor

Victoria’s Secret
01.2022 - 10.2022

Intern

C&I Financial Services
08.2021 - 12.2021

Beauty Supervisor

Victoria’s Secret
05.2016 - 01.2021

Sales Associate

Journeyz
06.2014 - 04.2016

Sales Associate

Abercrombie & Fitch
06.2014 - 12.2014

Bachelor of - Consumer Experience Management

The University of North Texas

Associate of Science -

Richland College
Lanette Sok