Alexander Olivas
Bakersfield,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Orthodontic Administrative Assistant
Zakdental
04.2022 - Current
- Enhanced patient experience by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Effectively communicated complex treatment plans to patients and parents, ensuring a thorough understanding of the benefits, risks, and potential alternatives available to help them make informed decisions about their care.
- Assisted in marketing efforts for the practice, including creating informational materials about services offered to prospective patients or referring dental professionals.
- Streamlined office operations by maintaining organized patient files, records, and documents for easy access and retrieval.
- Collaborated closely with the Orthodontist to coordinate care plans tailored to individual patient needs and preferences.
- Updated patient information and insurance details for accurate electronic medical records.
Cell Phone Repair/Salesperson
GMOBILE Cell Phone Repair
08.2020 - 05.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
Associate of Arts - Dental Hygiene
Taft College
Taft, CAHigh School Diploma -
Ridgeview High School
Bakersfield, CA05.2019
Skills
- Proactive attitude
- Goal-oriented mindset
- Office Administration
- Phone Etiquette
- Supply Ordering
- Financial arrangements
- Patient Flow
Timeline
Orthodontic Administrative Assistant
Zakdental
04.2022 - Current
Cell Phone Repair/Salesperson
GMOBILE Cell Phone Repair
08.2020 - 05.2022
Associate of Arts - Dental Hygiene
Taft College
High School Diploma -
Ridgeview High School