Ashley Porter
Sugar Hill,GA
Summary
Motivated professional with extensive experience in patient care, administrative support, and customer service. Proven ability to multitask effectively while maintaining clear communication and accurate documentation. Demonstrated reliability and attention to detail in fast-paced environments. Seeking a position that offers stability, professional development, and room to grow into a long-term career.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Orthodontic Administrative Assistant
Dental Town Dentistry
Johns Creek, Alpharetta, Cumming, Georgia
02.2020 - 02.2024
- Operated the i-Tero intraoral scanner to capture precise 3D digital impressions quickly and accurately.
- Independently managed a chair and patient load with minimal oversight, ensuring on-time and efficient workflow.
- Scheduled patients, managed phone calls, and coordinated follow-up appointments.
- I earned the Expanded Duties Dental Assisting Certificate from Dental Town Orthodontics, a significant step in my professional growth and a testament to my ability to handle advanced clinical responsibilities.
Certified Orthodontic Assistant
Smile Doctors Orthodontics
Traveling Between 4 locations, GA
12.2016 - 02.2020
- Executed hands-on orthodontic training, enhancing skills in chairside procedures and patient support.
- Provided essential support to orthodontists during procedures, including bracket placements and wire adjustments.
- Took comprehensive diagnostic records, including photos, impressions, and X-rays for treatment planning accuracy.
- Facilitated daily clinic operations by preparing rooms and instruments while ensuring sterilization compliance.
Skills
- Verified Patient Information & Updated Clinical Records
- Patient Scheduling, Appointment Coordination & Follow-Up
- EMR / Dental Software Documentation (HIPAA-Compliant)
- Patient Check-In, Check-Out & Front Desk Support
- Treatment Plan Review & Records Management
- Accurate Data Entry, Charting & File Maintenance
- Medical & Dental Terminology Knowledge
- HIPAA Compliance & Confidential Information Handling
- High-Volume Phone Support & Multi-Tasking
- Clear, Professional Communication with Patients & Providers
Certification
• Associate of Science, SNHU, completed some core classes, not yet finished.
• Dental Assistant Certificate
• Dental Assisting Radiography (DAR) Certified
• Dental Assistant Certificate
• Dental Assisting Radiography (DAR) Certified
Timeline
Orthodontic Administrative Assistant
Dental Town Dentistry
02.2020 - 02.2024
Certified Orthodontic Assistant
Smile Doctors Orthodontics
12.2016 - 02.2020