Alex Patterson
Flower Mound,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Security Officer/Loss Prevention Officer
Four Seasons Hotel/Las Colinas Resort, Dallas
02.2022 - Current
- Completed incident reports and activity logs for accurate, current records.
- Conducted daily store walk-throughs to identify potential security risks.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Observed video surveillance systems for prompt emergency response.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
Loss Prevention Officer
Nebraska Furniture Mart Of Texas
06.2021 - 02.2022
- Conducted daily store walk-throughs to identify potential security risks.
- Observed video surveillance systems for prompt emergency response.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Completed incident reports and activity logs for accurate, current records.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Liaised with law enforcement and security personnel in issue investigation.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
- Implemented and maintained loss prevention programs in close collaboration with store management.
Security Officer
Four Seasons Hotel
09.2015 - 06.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to emergency situations to assess and deflect issues.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Education
Associate of Arts - General Studies
North Lake College
Irving, TX05.2021
High School Diploma -
Flower Mound High School
Flower Mound, TX06.2015
Skills
- Document Management
- Stationary Surveillance
- CCTV Surveillance
- Crime Prevention
- Report Writing
- Relationship Building and Management
Timeline
Security Officer/Loss Prevention Officer
Four Seasons Hotel/Las Colinas Resort, Dallas
02.2022 - Current
Loss Prevention Officer
Nebraska Furniture Mart Of Texas
06.2021 - 02.2022
Security Officer
Four Seasons Hotel
09.2015 - 06.2018
Associate of Arts - General Studies
North Lake College
High School Diploma -
Flower Mound High School
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