Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Nicole Smith

Hampton,GA

Summary

Highly motivated and detail-oriented loss prevention professional experienced in detecting, preventing and resolving security breaches, fraudulent activities and theft. Proven ability to remain calm and professional in high-pressure situations. Maintains professionalism and strong customer service standards. Hard-working Loss Prevention Officer with 10 years of experience in Loss prevention security. Adept at working with management to devise effective loss control policies and procedures. Highly attentive in monitoring premises and skilled at identifying signs to attempted theft.

Overview

17
17
years of professional experience

Work History

Security Officer/Loss Prevention Officer

Allied Universal Security Services
03.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Completed incident reports and activity logs for accurate, current records
  • Patrolled store premises to detect and prevent shoplifting and security breaches
  • Investigated and documented thefts and suspicious activity to improve issue prevention
  • Conducted daily store walk-throughs to identify potential security risks
  • Observed video surveillance systems for prompt emergency response
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs

Security Officer/Loss Prevention Officer

Need It Now Delivers
01.2022 - 02.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.

Checked 18 wheelers in at the entrance gate and assigned parking space, etc.

  • Wrote detailed reports of all security breaches and investigations.

Pest Control Technician

Terminix Pest Control
08.2019 - 03.2022
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Prepared reports and kept detailed records of pest control activities.
  • Educated and advised customers on preventive measures to reduce pest infestations
  • Applied pesticides to inside and outside of structures utilizing company protocols
  • Applied chemical solutions on building surfaces to eliminate pests
  • Responded to customer inquiries and complaints regarding pest control services and solutions

Safety Attendant/Driver

KTM Maintenance
01.2019 - 08.2019
  • Monitored permitted space for worker safety and hazards.
  • Informed entrants and supervisor on people entering permitted space.
  • Kept record of entrants to confined space.
  • Educated workers and enforced safety guidelines.
  • Monitored safety and assessed risk levels and mitigation strategies at industrial worksites and on construction jobs.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.

Security Officer

G4S Secure Solutions
01.2007 - 09.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

Education

Associate - Medical Office Expert

Med Tech College - Georgia
Atlanta, GA
07.2012

Skills

  • Threat Management
  • CCTV Surveillance
  • Investigation Documentation
  • Emergency Response
  • Patrolling Areas
  • Daily Reports
  • Vehicle Patrol
  • CCTV Monitoring
  • Special Events

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Security Officer/Loss Prevention Officer

Allied Universal Security Services
03.2023 - Current

Security Officer/Loss Prevention Officer

Need It Now Delivers
01.2022 - 02.2023

Pest Control Technician

Terminix Pest Control
08.2019 - 03.2022

Safety Attendant/Driver

KTM Maintenance
01.2019 - 08.2019

Security Officer

G4S Secure Solutions
01.2007 - 09.2018

Associate - Medical Office Expert

Med Tech College - Georgia
Nicole Smith