Alex Perdomo
L.A.,CA
Summary
Self-motivated healthcare professional with 16+ years of experience in patient care coordination, medical assisting, community outreach & patient advocacy; organized and experienced team player, dependable, always eager to learn and easy adaptable.
Overview
12
12
years of professional experience
4
4
Certification
1
1
Associate of Arts in Behavioral Science
Work History
Telehealth Coordinator
Los Angeles Christian Health Center
L.A., CA
08.2017 - 03.2022
- Completed cross-department training & worked directly under Chief Operations Officer.
- Oversee and schedule telehealth services of two Dental telehealth teams.
- Support clinical and non-clinical staff to ensure quality care standards for patients and leadership.
- Collaboration with managers to coordinate and provide new hires' training.
Patient Registration Specialist
Los Angeles Christian Health Center
L.A., CA
06.2015 - 08.2017
- Collected visits co-pay, Pharmacy & Billing accounts using various HMO, PPO, and County insurance websites.
- Scheduled high-volume calls, and physician requests through various software.
EBay Store Manager
The Anne Douglas Center For Women
City of Los Angeles, CA
08.2012 - 07.2015
- Managed department's merchandise stocking, and high-volume sales.
Prepare reports, merchandise listings, and processing. - Supervise and train groups of ADC women residents through vocational training for online retail and basic administrative skills.
Front Lead Medical Assistant
Garfield Medical Center
City of Los Angeles, CA
04.2010 - 11.2012
- Managed registrations for various departments with 10+ providers and high-volume patients
- Assisted providers during Orthopedic, Acupuncture, and Psychiatric consultations with intake testing and Spanish/English translation, and appointment scheduling.
Education
Associate of Science - Social And Behavioral Sciences
East Los Angeles College
Monterey Park, CA09.2023
Diploma - Healthcare
Physical Therapy Aide
Wayne Community College2012
Diploma - Medical Assisting
Bryman Corinthian College
City Of Los Angeles, CA06.2005
Skills
- Time and Priority Management
- Proactive, Multitasking, and organization
- Active Listener, Attention to Detail
- Compassionate, Caring, and Patience
- Able to work deadlines & practice Self-care
Certification
- CPR/AED/First-Aid Training 5/2005 - 1/2023
- HIPPA & OSHA (HC workers & Dental)Training 2022
- Adult Mental Health First Aid Worker, National Council for Behavioral - Cert. ISS 10/20 · Exp. 10/23
- Virtus Training (Protecting Children 3.5) Archdiocese of L.A Cert. ISS 9/19 Exp. 09/23
- Community-Based Care Management Training (Medi-Cal HHP) Certificate 7/2019
- Computer Aided Drafting & Design Program (Adv. Computing Inst.) Diploma 5/2004
- Computer Business Information Systems Program (ACI) Diploma 5/2003
Hard Skills
- MS Office, MAC OS, eClinicalWorks, Welligent: Cloud-Based EHR for Behavioral Health, Medisoft Billing, For Chiropractors Only Software
- Ins Verification & Benefits (Medicaid, DentiCal, Medicare, MyHealthLA, Covered CA, HMO, PPO)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Limited Working
Affiliations
National Health Care for the Homeless Council Member 2018-Present
Timeline
Telehealth Coordinator
Los Angeles Christian Health Center
08.2017 - 03.2022
Patient Registration Specialist
Los Angeles Christian Health Center
06.2015 - 08.2017
EBay Store Manager
The Anne Douglas Center For Women
08.2012 - 07.2015
Front Lead Medical Assistant
Garfield Medical Center
04.2010 - 11.2012
Associate of Science - Social And Behavioral Sciences
East Los Angeles College
Diploma - Healthcare
Physical Therapy Aide
Diploma - Medical Assisting
Bryman Corinthian College
- CPR/AED/First-Aid Training 5/2005 - 1/2023
- HIPPA & OSHA (HC workers & Dental)Training 2022
- Adult Mental Health First Aid Worker, National Council for Behavioral - Cert. ISS 10/20 · Exp. 10/23
- Virtus Training (Protecting Children 3.5) Archdiocese of L.A Cert. ISS 9/19 Exp. 09/23
- Community-Based Care Management Training (Medi-Cal HHP) Certificate 7/2019
- Computer Aided Drafting & Design Program (Adv. Computing Inst.) Diploma 5/2004
- Computer Business Information Systems Program (ACI) Diploma 5/2003
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