Alex Perkins
Everett,WA
Summary
Adaptable individual with skill following instructions and tactfully resolving issues for unhappy customers. Experienced Meter Reader with background accessing and addressing damaged equipment and participating in safety meetings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Electric Meter Technician
Aclara Smart Grid Solutions
07.2021 - 11.2023
- Conduct routine maintenance inspections to ensure proper functionality and accurate readings.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Install, test, and connect electric meters according to established protocols and safety standards.
- Utilize GPS technology to locate customers accurately and avoid delays.
- Educated customers to provide information on energy conservation techniques.
- Adhere to safety guidelines and regulations when working with electrical systems and metering equipment.
Store Manager
Bicycle Centres
04.2016 - 06.2021
- Secured store perimeter and enforced procedures to minimize losses and protect store assets.
- Updated store pricing, signage and merchandising based on current promotions.
- Assumed positions of Lead Technician and Assistant Manager before promotion to store manager.
- Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Bicycle Technician
Sports Authority
02.2015 - 04.2016
- Worked closely with customers to address questions and inquiries.
- Performed specialized technical work, general maintenance, and customer servicing.
- Conducted routine services and safety checks in addition to cleaning, degreasing, and lubricating bicycles.
- Spotted equipment issues in addition to ordering and installing new parts.
Sales Associate/Canvasser
Clear NRG Windows And Doors
02.2013 - 11.2013
- Offered product and service consultations and employed upselling techniques.
- Negotiated and closed deals with minimal oversight.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
Landscaper
Pacific Landscape Management
02.2012 - 01.2013
- Deployed sprinkler systems to give grass, flowers and other landscaping adequate water for growth needs.
- Installed irrigation systems, rock gardens and ponds according to customer specifications to simplify watering needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Read and followed landscaping plans to install plants and fixtures for residences and businesses.
- Dug irrigation trenches to assist with small construction projects such as play-area enclosures and gazebos.
Landscaper
Harbour Pointe Golf Club
03.2010 - 10.2012
- Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health.
- Checked all machinery and performed routine maintenance to prevent machine malfunction.
- Trimmed shrubbery and trees and carried out general garden maintenance.
- Prepared soil and gardens for planting with mulch and sod.
Education
Some College (No Degree) - General Studies
Everett Community College
Everett, WAHigh School Diploma -
Everett High School
Everett, WA06.2010
Skills
- Excellent customer service/communication skills
- Using hand tools
- Maintaining equipment
- Good mechanical aptitude
- Lifting up to 100 lbs
- Labor relations
- Dependable independent worker
- Proficiency with mechanical and electric tools
Timeline
Electric Meter Technician
Aclara Smart Grid Solutions
07.2021 - 11.2023
Store Manager
Bicycle Centres
04.2016 - 06.2021
Bicycle Technician
Sports Authority
02.2015 - 04.2016
Sales Associate/Canvasser
Clear NRG Windows And Doors
02.2013 - 11.2013
Landscaper
Pacific Landscape Management
02.2012 - 01.2013
Landscaper
Harbour Pointe Golf Club
03.2010 - 10.2012
Some College (No Degree) - General Studies
Everett Community College
High School Diploma -
Everett High School
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