Alex Ramos

Burleson,TX

Summary

Detail-oriented and motivated technician with hands-on experience in IT and electronics. Proficient in deploying and managing IT infrastructure, including implementing help desk solutions, configuring Active Directory, and analyzing network security using Azure Virtual Machines and tools like Wireshark. Also learning PCB assembly, soldering, and schematic interpretation. Certified through CourseCareers, with a strong foundation in troubleshooting, system security, and virtualization. Quick learner, with a strong commitment to quality workmanship and continuous improvement.

Overview

years of professional experience

Certification

Work History

Freight Team Associate

The Home Depot Store

Burleson, TX

04.2023 - Current

Unloaded trucks using forklift or other manual methods as needed.
Inspected freight for damage or missing parts prior to shipping and receiving.
Updated inventory database regularly for accurate record-keeping purposes.
Stocked shelves with incoming inventory and ensured proper rotation of stock to maintain freshness.

Education

Information Technology Course

Course Careers

03-2025

High School Diploma -

Burleson High School

Burleson, TX

05-2022

Skills

Technical support
Help desk
Ticketing systems
Network ports and protocols
Network troubleshooting
Network security
Inventory management
Microsoft Azure
Cloud computing
Active Directory

Firewalls
Cable routing
Electronics troubleshooting
Electrical schematics
PCB design
Soldering
Time management
Effective communication
Problem-solving skills
Team collaboration