Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alex Rapp

Charlotte,NC

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

SCRUM MASTER MANAGER

Stack Overflow
11.2021 - 05.2023
  • Managed a team of Scrum Masters across Product Engineering to define and implement Agile practices within the organization
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Onboarded new employees with training and new hire documentation.
  • Managed and motivated employees to be productive and engaged in work.
  • JIRA Admin developing boards, automations, and team dashboards.
  • Coached teams on agile and lean principles and practices, increasing agile maturity and self-organization.
  • Coached teams on Agile and Scrum methodology best practices, including sprint planning, retrospectives, and user story creation
  • Facilitated daily scrums, sprint planning, sprint retrospectives, and sprint reviews for a software development team
  • Monitored team performance metrics such as velocity, cycle time, burn-down charts.
  • Worked closely with development teams to set realistic expectations about scope and timelines.
  • Collaborated with product owners to prioritize backlogs and ensure timely delivery of projects.
  • Ensured compliance with company policies and procedures throughout all stages of software development life cycle
  • Maintained a transparent environment for communication between developers, the Product Manager, and Designers.
  • Created reports that highlighted key deliverables achieved during each sprint cycle.
  • Developed training materials for onboarding new members into the Scrum team.
  • Organized stakeholder meetings to discuss project status updates, risks, issues, dependencies, timelines and resources
  • Created metrics to provide development teams and management with feedback.
  • Prepared mockups and wireframes for development team to easily build implementation approach.

SCRUM MASTER, Wells Fargo
01.2019 - 10.2021
  • Facilitated daily scrums, sprint planning, sprint retrospectives, and sprint reviews for a software development team
  • Resolved impediments preventing agile team from employing agile and lean processes.
  • Identified areas of improvement in existing process flows by conducting regular retrospective sessions with the team
  • Collaborated with product owners to prioritize backlogs and ensure timely delivery of projects.
  • Resolved blockers quickly by identifying root cause and proposing viable solutions.
  • Organized stakeholder meetings to discuss project status updates, risks, issues, dependencies, timelines and resources
  • Created reports that highlighted key deliverables achieved during each sprint cycle.
  • Monitored team performance metrics such as velocity, cycle time, burn-down charts.
  • Ensured compliance with company policies and procedures throughout all stages of software development life cycle
  • Reviewed code quality standards and ensured adherence throughout the development process.
  • Coached teams on Agile and Scrum methodology best practices, including sprint planning, retrospectives, and user story creation
  • Implemented technical solutions to decrease system down time and mitigate loss of customers.
  • Led efforts to resolve conflicts among cross-functional teams while maintaining focus on achieving common goals.
  • Administrator of JIRA and Confluence
  • Customizing team boards and automations
  • Keeping team requirements up to date
  • Automated deployment processes utilizing GitHub, Jenkins, and UDeploy.

DATA ENGINEER

Wells Fargo
10.2014 - 01.2019
  • Created ETL jobs to migrate data from various sources such as Oracle, Excel, and online reports.
  • Designed and developed scripts for loading and analyzing large datasets from text files.
  • Provided technical guidance on best practices around database design and development standards.
  • Migrated legacy applications from older versions of SQL Server into newer ones while preserving functionality.
  • Brainstormed new ways to store and access data based on evolving technology standards.
  • Monitored server performance through regular maintenance activities such as reorganizing indexes, updating statistics and monitoring disk usage
  • Performed regular system health checks to identify any potential issues that may affect the availability of the databases
  • Automated data loading processes from various sources including flat files, Excel spreadsheets and other databases
  • Maintained up-to-date documentation on all aspects of the deployed databases including architecture diagrams, table structure definitions, ETL processes and backup schedules
  • Developed and implemented database solutions to meet business requirements using Oracle SQL Developer.
  • Led the Business Continuity Process to ensure proper failovers during outages.
  • Performed annual business continuity events.
  • Automated deployment processes utilizing GitHub, Jenkins and UDeploy.

BUSINESS ANALYST

Wells Fargo
04.2014 - 10.2014
  • Generated reports to track and analyze project performance and progress.
  • Summarized information from dataset with narratives, graphs, and charts.
  • Responsible for developing the program and project metrics (SLAs, finances, system downtime, headcount) using
  • Oracle Business Intelligence Enterprise Edition and MS Excel
  • Built and maintained the group's SharePoint site.
  • Utilized OBIEE, was able to build charts, on an internal site, to show the Retirement team our monthly metrics.
  • Developed new sites and implemented new features using Microsoft Office SharePoint Designer 2007.
  • Refined and customized each site, using Designer for individual groups.
  • Lead Business Administrator for Retirement Technology's transition from SharePoint 2007 to SharePoint 2013.
  • Managed the site's storage by archiving documents into Documentum.

UI DEVELPER

Wells Fargo
01.2013 - 04.2014
  • Responsible for the development of User Interfaces (UI) for the team's new applications, using Microsoft Visual
  • Studios with Windows Presentation Foundation (WPF)
  • Responsible for developing application services, using Microsoft Visual Studios with Windows Communication
  • Foundations (WCF)
  • Provided development support for an MS SQL Server application.
  • Designed and developed a UI that connects to an application configuration service, allowing developers, within the team, the opportunity to save their application environment settings, configurations, and definitions
  • Developed a monitoring service application from beginning to end by first determining the requirements, then into development of the service and finally a WPF UI and ASP.Net application.

Education

Bachelor of Science - COMPUTER SCIENCE

University of North Carolina
Charlotte, NC

Skills

  • Software Process Management
  • Customer Requirements Analysis
  • Project Management
  • Meeting Participation
  • Agile Best Practices
  • Backlog Management
  • Continuous Deployment
  • Conflict Management
  • Managing Releases
  • Informatica Platform

Certification

Software Process Management Backlog Management Development Team Trainings Agile Best Practices Project Management Scrum Processes Judgment and Decision-Making Meeting Participation Risk Identification Customer Interaction Active Listening Continuous Deployment Sprint Planning Time Management Organizational Structure Atlassian JIRA Microsoft Excel, Certified Agile Leader (CAL-E & CAL-T) Certified Scrum Professional Project Management

Timeline

SCRUM MASTER MANAGER

Stack Overflow
11.2021 - 05.2023

SCRUM MASTER, Wells Fargo
01.2019 - 10.2021

DATA ENGINEER

Wells Fargo
10.2014 - 01.2019

BUSINESS ANALYST

Wells Fargo
04.2014 - 10.2014

UI DEVELPER

Wells Fargo
01.2013 - 04.2014

Bachelor of Science - COMPUTER SCIENCE

University of North Carolina

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Alex Rapp