Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
Certification
Timeline
Generic

Alex Resendiz

Orem

Summary

Motivated Installer with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills. Along with installing, I had to deal with customer objections. Building rapport and clean work are my expertise.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Vivint Technician

Vivint Home Security
07.2023 - Current
  • Operated and maintained equipment to ensure optimal performance and safety standards.
  • Diagnosed and resolved technical issues using troubleshooting skills and diagnostic tools.
  • Collaborated with team members to streamline processes and improve service delivery.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Licensed in Utah, Texas, Illinois and most states to install security equipment. Equipment was hard wired with Cat 5e

NIS Employee

Vivint Smart Home Security
09.2021 - 05.2023
  • Licensed in the State of Utah to sell Smart Home Security Systems. Advise and structure a quote based around customers needs.

Insurance Risk Advisor (Full-Time)

State Farm
07.2020 - 09.2021
  • Utah Property and Casualty Licensed:
  • Sold Property and Casualty Insurance.
  • Advised and recommended what type of Insurance customers needed and saving plans customers could purchase.

Credit Recovery Salesman (Full-Time)

Progrexion
01.2020 - 07.2020
  • Sold and offered Credit Recovery solutions to clients in need. Gained experience in credit

Panda Express
  • Handled customer complaints and assisted the manager in their duties
  • Opened and closed the store, served food to customers, — Front of House Employee (Part-Time)

Front of House Employee (Part-Time)

Papa Johns
07.2018 - 09.2018
  • Maintained Front of House and Oven’s.
  • Took orders over the phone and the front counter and worked the make line.

Education

High School -

Karl G Maeser Preparatory Academy
Lindon, UT
05.2019

Skills

  • Dependable: Consistently demonstrated promptness, and willingness to follow protocol, Computer Proficiency, Leadership Experience, Organizational Knowledge, Collaboration talent, Problem solving Abilities
  • Physical Stamina: Maintained physical wellness and strength, by staying active and eating well
  • Customer Service: Satisfy customer needs, by showing a friendly, positive attitude
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Complex Problem-solving
  • Customer retention
  • Objection handling
  • Relationship selling

LANGUAGES

English
Spanish

Accomplishments

  • Work Ethic and Dependability
  • Physical Health and Strength
  • Able to lift 50 pounds repetitively
  • Customer Service:
  • - Followed company policy to resolve customer complaints, resulting in satisfaction
  • - Demonstrated a business knowledge by providing customers with needed information to make purchasing decisions

Certification

  • Utah, Texas, Illinois, California, Vivint Smart Home Security - July 2023 - Present

Timeline

Vivint Technician

Vivint Home Security
07.2023 - Current

NIS Employee

Vivint Smart Home Security
09.2021 - 05.2023

Insurance Risk Advisor (Full-Time)

State Farm
07.2020 - 09.2021

Credit Recovery Salesman (Full-Time)

Progrexion
01.2020 - 07.2020

Front of House Employee (Part-Time)

Papa Johns
07.2018 - 09.2018

Panda Express

High School -

Karl G Maeser Preparatory Academy

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