Alex Rice
Correctional Officer
Coolidge,AZ
Work Preference
Summary
Results-driven Correctional Officer with a bachelor's degree in Justice Studies from Grand Canyon University, offering a robust blend of experience across correctional facilities and security roles. Over four years of professional service at CoreCivic and the Arizona Department of Corrections, complemented by four years in diverse security settings including Phoenix Light Rail transportation, professional events, university campuses, and local hospitals. Demonstrated ability to collaborate effectively with the public, staff, and incarcerated individuals, honing skills in communication, de-escalation, and incident resolution. Committed to continuous professional development in public safety and service, recognized for strong management capabilities and expertise in conflict resolution to maintain a safe and orderly environment under pressure.
Overview
7
7
years of professional experience
6
6
Certification
Work History
Correctional Officer
CoreCivic- CAFCC
07.2023 - Current
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Inspected cells and conducted random searches of common area.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Respond to serious incidents to provide all necessary resources available to restore the unit to normal operations.
Security Professional
Allied Universal
02.2023 - 07.2023
- Assisted passengers with disabilities accessing the light rail
- Provide exceptional costumer service to my clients and the public
- Communicated and coordinated responses to suspicious activities
- Addressed problems quickly and reported clear information while working under minimal supervision.
Security Guard
ProEm National Event Services
02.2023 - 03.2023
- Completed incident reports to record security or loss prevention incidents.
- Verified photo IDs and tickets to allow guests passage.
- Reported safety hazards for remediation response.
- Guarded restricted areas to prevent unauthorized entry.
Management Trainee
Enterprise Rent-A-Car
08.2022 - 02.2023
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Assisted with coaching and leading team to meet sales and service goals.
- Audited department processes to identify areas for improvement.
- Maintained inventories through spot checks, complete physical inventory and reordering.
Correctional Officer II
Arizona Department of Corrections
03.2021 - 08.2022
- My duties as a Correctional Officer II at Eyman Complex special management unit - one is to work hands-on with the public, staff, and inmates.
- Preserving the peace and maintaining order within the prison by conducting hourly security/ health welfare checks, providing mail, legal documentation, food, and keeping the Prison running at full operations.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Security Guard
PalAmerican Security
05.2020 - 02.2021
- As a PalAmerican Hospital Security Officer. It was my responsibility to provide security to Florence Anthem Medical Center, Mountain Vista Medical Center, and Tempe St.luke behavioral center. By conducting outer and inner perimeter checks, responding to major incidents such as cardiac arrest, combative incidents, and patient deaths between staff, patients, and the public. As well as assisting in helicopter landings by making such the landing pad is clear, moving dead people to the hospital morgue with the proper documentation, and releasing the bodies to funeral homes.
Campus Security Guard - Student Worker
Grand Canyon University Public Safety
05.2019 - 08.2020
- As a Campus Security Guard for Grand Canyon Univerisity. I was responsible for maintaining the peace of the student body on campus by being posted at vehicle/pedestrian gates and conducting student ID and parking pass checks. While keeping out the people who have been trespassed from the property and calling a supervisor as needed for incidents that had been brought to my attention by students
Education
Bachelor of Science - Justice Studies
Grand Canyon University
Phoenix, AZ, United StatesSome College (No Degree) - Basic Corrections
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZHigh School Diploma -
Poston Butte High School
San Tan Valley, AZSkills
Inmate management procedures
Contraband seizure
Mental health awareness
Crisis response management
Proficient in firearm handling
Conflict resolution strategies
Juvenile Certification
Excellent problem solver
Incident prevention
Community safety awareness
Certified in first aid and CPR
Affiliations
• Promoted to Correctional Officer II by the State of Arizona
• Former Sergeant in Pinal County Sheriff's Office Explorer Post#1875
• Former Second Lieutenant in Air Force JROTC
• Honorary Corps Commander
• Certification of achievement for the Promotion to Second Lieutenant, presented by Major Loucel [AFJROTC]
• Distinguished AFJROTC Cadet "GUNG HO" Presented by The United States Marine Corps
• Certification of Promotion to Sergeant, presented by current PCSO Deputy J. Rice and D. Steele [Pinal County Sheriff's Office Post#1875]
• Law Enforcement Training Commendation award for completing 60 hours of the history of Law Enforcement and the criminal justice system training.
• Six-hour training with Pinal County Sheriff's Office Dispatch
• Radio, Traffic law, basic patrol, Investigation, Narcotics, Arrest training
• Graduated from American Legion Law Enforcement Career Academy (2013)
• Completed CPR, ADA, and First Aid Training through the American Heart Association
• Completed Basic Life Support training through the American Red Cross
• Former Sergeant in Pinal County Sheriff's Office Explorer Post#1875
• Former Second Lieutenant in Air Force JROTC
• Honorary Corps Commander
• Certification of achievement for the Promotion to Second Lieutenant, presented by Major Loucel [AFJROTC]
• Distinguished AFJROTC Cadet "GUNG HO" Presented by The United States Marine Corps
• Certification of Promotion to Sergeant, presented by current PCSO Deputy J. Rice and D. Steele [Pinal County Sheriff's Office Post#1875]
• Law Enforcement Training Commendation award for completing 60 hours of the history of Law Enforcement and the criminal justice system training.
• Six-hour training with Pinal County Sheriff's Office Dispatch
• Radio, Traffic law, basic patrol, Investigation, Narcotics, Arrest training
• Graduated from American Legion Law Enforcement Career Academy (2013)
• Completed CPR, ADA, and First Aid Training through the American Heart Association
• Completed Basic Life Support training through the American Red Cross
Certification
• CAFCC: Juvenile Certified: 2025 - current
• CPR, First - Aid, AED, Corecivic - 2025 - current
• CAFCC: OC Inflammatory Agent User Certification - 2025 - current
• CAFCC: Firearms User Certification - 2025 - current
• CAFCC: Safe Munitions User Certification - 2025 - current
• CAFCC: CIRT User Certification - 2025 - current
• Level One Finger Print Clearance Card
• Public Trust Security Clearance
• CPR, First - Aid, AED, Corecivic - 2025 - current
• CAFCC: OC Inflammatory Agent User Certification - 2025 - current
• CAFCC: Firearms User Certification - 2025 - current
• CAFCC: Safe Munitions User Certification - 2025 - current
• CAFCC: CIRT User Certification - 2025 - current
• Level One Finger Print Clearance Card
• Public Trust Security Clearance
Community Service
I have volunteer a total of 80 hours of community service for events. As well successfully completed 60 hours of Law Enforcement training through Pinal County Sheriff's Office Explorer Post#1875. Some of these Events include traffic control County Thunder, Stuff the bus for children in need, Stuff the Humvee for homeless veterans. I have also been a member of the Honor Guard team for PCSO Explorer Post#1875 for many events including the opening of the new courthouse located of off N Hunt Hwy and Arizona farms Rd in Pinal County.
Timeline
Correctional Officer
CoreCivic- CAFCC
07.2023 - Current
Security Professional
Allied Universal
02.2023 - 07.2023
Security Guard
ProEm National Event Services
02.2023 - 03.2023
Management Trainee
Enterprise Rent-A-Car
08.2022 - 02.2023
Correctional Officer II
Arizona Department of Corrections
03.2021 - 08.2022
Security Guard
PalAmerican Security
05.2020 - 02.2021
Campus Security Guard - Student Worker
Grand Canyon University Public Safety
05.2019 - 08.2020
Some College (No Degree) - Basic Corrections
Maricopa Community Colleges - Rio Salado Community College
High School Diploma -
Poston Butte High School
Bachelor of Science - Justice Studies
Grand Canyon University