Alex Roberson

• Managed daily operations, ensuring high-quality service and customer satisfaction
• Oversaw cash handling, inventory, and labor schedules
• Implemented strategies to improve efficiency and profitability

•Oversaw daily operations at a high-traffic car wash, maintaining a strong focus on delivering exceptional customer service

•Tracked sales trends and implemented membership acquisition strategies, resulting in a 20% boost in monthly recurring revenue

• Delivered exceptional customer service in fast-paced dining environment.
• Assisted in menu recommendations to enhance guest experiences.
• Managed order accuracy and timely delivery for optimal satisfaction.
• Collaborated with kitchen staff to streamline food preparation processes.
• Trained new servers on operational procedures and customer engagement techniques.
• Processed payments efficiently using point-of-sale systems for seamless transactions.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Assisted servers in delivering food and beverages, enhancing guest satisfaction.
• Maintained cleanliness of dining area and service stations, ensuring a welcoming environment.
• Communicated effectively with kitchen staff to expedite order accuracy and efficiency.
• Supported inventory management by restocking supplies and monitoring stock levels.
• Developed knowledge of menu items to provide recommendations to guests.
• Delivered customer orders promptly and with attention to accuracy and satisfaction.