Kelcy Tils
Los Molinos,CA
Summary
Outgoing and hardworking dedicated professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing 5 years of related experience combined with results-focused and quality-driven approach.
Overview
7
7
years of professional experience
Work History
Key Holder
Dollar General
Malakoff, TX
08.2023 - 11.2023
- Provided customer service including cashiering, merchandising and restocking shelves.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Identified potential shoplifters through observation of suspicious behavior or activities.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Housekeeper
Best Western Hotel
Red Bluff, CA
03.2021 - 01.2023
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Ensured that all health standards were met during cleaning operations.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Prioritized and organized tasks to efficiently accomplish service goals.
Commercial and Residential Cleaner
Littles Cleaning Services
Redding, CA
04.2020 - 03.2021
- Reported any maintenance issues encountered while performing duties.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Cleaned interior walls when needed using appropriate solutions.
- Cleaned and sanitized restrooms, showers and bathtubs, countertops, floors and mirrors.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
- Collected trash from floors within hallways, bathrooms and work areas.
- Sanitized kitchen areas including sinks, countertops and appliances.
- Maintained updated knowledge through continuing education and advanced training.
Temporary Position
Washington Street Productions
Red Bluff, CA
05.2017 - 07.2017
- Prepared and painted surfaces prior to applying decorative elements.
- Reviewed blueprints and other instructions to determine and follow exact operational sequences and methods.
- Ensured proper safety protocols were followed when handling hazardous materials or operating machinery and equipment.
- Stripped old finishes and worn or damaged parts to make skilled repairs and restore optimal appearances.
- Completed attractive, high-quality finishes by applying paint, oil or stain to wood grain.
Education
High School Diploma -
Salisbury High School
Red Bluff, CA03-2017
Skills
- Task Delegation
- Housekeeping Skills
- Productivity and Time Management
- Physical Stamina
- Strong Work Ethic
References
References available upon request.
Timeline
Key Holder
Dollar General
08.2023 - 11.2023
Housekeeper
Best Western Hotel
03.2021 - 01.2023
Commercial and Residential Cleaner
Littles Cleaning Services
04.2020 - 03.2021
Temporary Position
Washington Street Productions
05.2017 - 07.2017
High School Diploma -
Salisbury High School