Accomplished Chief Operations Manager/Entrepreneur with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Results-driven Chief Operating Officer drives performance improvements and leads strategic initiatives. Skilled manager of cross-departmental activities with adaptive communication of organizational objectives. Develops and executes innovative strategies for stimulating growth and service quality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Chief Operating Officer
Arodz Motorsports
1441 W. 6TH ST Suite 101-103
09.2004 - 07.2021
Developed quarterly business plans to evaluate cost projections.
Negotiated and drafted contracts with business partners, clients, vendors, saving company over $250,000 yearly.
Refined organizational structure to consolidate, streamline, delineate necessary functions.
Collaborated with Management, Foreman, all technicians to develop and implement recommendations for service improvement.
Oversaw operations and coordinated with managers to increase quarterly profits by 21%.
Established Mission and Vision Statements. Established policies to promote company culture and vision.
Evaluated sales and employee performance by analyzing and interpreting data and metrics.
Implemented new service strategies to support increased workflow, reducing client ratio by 20% while maintaining service levels. Customer database grew from a small 3000 to over 10000 within 3 years
Reengineered departments to establish top-performing groups while increasing profit 37%.
Increased margins by 28% and revenues by 50% with cross-selling and pricing initiatives.
Coordinated and implemented effective training for over 30 professionals to improve all departments processes.
Interviewed, supervised and motivated 30 staff members to achieve optimal productivity.
Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Developed innovative sales and marketing strategies to facilitate business expansion.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
Spearheaded change management and strategic turnaround for company during significant restructuring and downsizing.
Directed technological improvements, reducing waste and business bottlenecks.
Managed divisional marketing, advertising and new product development.
Maintained P&L and shouldered corporate fiscal responsibility, resulting in excellent results throughout.
Facilitated over 1,000,000 in annual business for12+ years.
Grew management, production, technicians, team by sourcing well-qualified employees using new recruitment strategy.
Attracted major client, generating $326,000 in annual revenue under new Commercial outsourcing project.
Led 18-member manufacturing and product operations and sales team.
Chief Operations Officer
ARODZ MOTORSPORTS
09.2004 - 06.2021
Managed day-to-day business operations with over 1,000,000 in yearly sales with profit margin of 28-40%
Consulted with customers to assess needs and propose optimal solutions. Using data and metrics was able to grow customer database of 3000 to 10,000+ within 3 year span. 233% percent growth.
Trained and motivated 30 employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Conducted target market research to discover customer needs and analyze competitor trends. Using this data and metrics business grew in size and sales 40%
Education
Masters Degree - Business Administration in Business Administration
University of Phoenix
Diamond Bar, CA
2011
Bachelors Degree - Business Management in Business Management,
Marketing, Accounting
University of Phoenix
Diamond Bar, CA
2006
Skills
Sales: Influence & Negotiation — Expert
Identifying differences in materials, following instructions, and detecting details among distracting information
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data
Development in any professional field
Business Analysis
Operations Administration
Acquisition Integration
Business Administration
Financial Management
Planning and Execution
Contract Negotiation
Google AdWords
Financial Oversight
Policy Development
Benefits Administration
Customer Experience Control
Project Oversight
Personnel Development
Attention to Quality
Business Process Reengineering
Risk and Mitigation Analysis
Process Improvement
Recruitment and Retention
Raising Capital
Business Development
Budget Administration
Articulate Communication
Effective Communicator and Public Speaker
Manage Programs
Business Consulting
Mission and Vision
Strategic Planning
Sales Growth
Build Revenue Streams
Change and Growth Management
Defining Company Vision
Approachable and Outgoing
Quality Control Planning
Balanced Work Ethic
Employee Motivation and Performance
Human Resource Information System (HRIS)
Improve Policies
Results Orientation
Innovative and Visionary
Adaptable and Flexible
Systems Thinker
People and Culture
Operational Analysis
Leadership and People Development
Management
Marketing
Production
Technology
Delegation
Engineering
Languages
Spanish
Full Professional
Timeline
Chief Operating Officer
Arodz Motorsports
09.2004 - 07.2021
Chief Operations Officer
ARODZ MOTORSPORTS
09.2004 - 06.2021
Masters Degree - Business Administration in Business Administration
University of Phoenix
Bachelors Degree - Business Management in Business Management,
Marketing, Accounting