alex rodriguez
Aeropostale
Bloomington,MN
16
years of professional experience
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Work History
Assistant Store Manager
2 Years 3 Months- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Store Manager
7 Months- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
1 Year 10 Months- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Sales Associate
1 Year 4 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Stock Associate
1 Year 5 Months- Receive and count stock items, and record data manually or using computer
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
- Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment
- Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
Supervisor
3 Years 2 Months- Resolve customer complaints regarding sales and service
- Determine price schedules and discount rates
- Monitor customer preferences to determine focus of sales efforts
- Oversee regional and local sales managers and their staffs
- Review operational records and reports to project sales and determine profitability
PCA
5 Years 4 Months- Administer bedside or personal care, such as ambulation or personal hygiene assistance
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals
- Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle
Sales
8 Years- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Education
High School Diploma
Skills
Problem-solving
Customer service
Customer experience
Customer service and engagement
Timeline
Assistant Store Manager
Aeropostale
05.2024 - CurrentRead More
Store Manager
Lucky Brand Jeans
09.2023 - 04.2024Read More
Assistant Store Manager
Lucky Brand Jeans
11.2021 - 09.2023Read More
Sales Associate
BoxLunch
06.2021 - 10.2022Read More
Stock Associate
Fabletics
11.2019 - 04.2021Read More
Supervisor
Lucky Brand Jeans
11.2017 - 01.2021Read More
PCA
Humane Home Care
09.2014 - 01.2020Read More
Sales
Gap INC
05.2010 - 05.2018Read More
Henry Sibley High
High School Diploma
Read More