Alex Rodriguez Medford
Powell,WY
Summary
I have extensive experience in delivering exceptional customer service to a diverse range of clients. I excel at quickly understanding needs and offering appropriate solutions. I am adept at resolving issues, managing relationships, and providing in-depth knowledge. My goal is to optimize efficiency and satisfaction.
Overview
4
4
years of professional experience
Work History
CSR
Family Dollar
07.2023 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained up-to-date knowledge of product and service changes.
Crew Trainer
McDonald's
01.2020 - 02.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Developed and executed performance management programs to increase employee engagement and productivity.
Education
Associate of Arts - Fine Arts
Northwest College
Powell, WY05.2024
High School Diploma -
Powell High School
Powell, WY05.2022
Skills
- Customer Focus
- Time Management
- Product Knowledge
- Multitasking
- Problem Solving
- Quality Assurance
Timeline
CSR
Family Dollar
07.2023 - Current
Crew Trainer
McDonald's
01.2020 - 02.2021
Associate of Arts - Fine Arts
Northwest College
High School Diploma -
Powell High School