Alex Salazar
American Fork,UT
Summary
Customer-focused professional transitioning from retail to IT, bringing strong technical foundations and problem-solving skills. In retail, I honed the ability to understand customer needs, manage transactions, and troubleshoot issues. Experience with retail technology systems, combined with self-directed learning in networking and software development, offers a unique perspective on blending technology with user experience. Ready to leverage this mix of customer service and technical knowledge in an IT role to deliver effective solutions and drive innovation.
Overview
2
2
years of professional experience
Work History
Closing Expert
Target
American Fork, Utah
02.2022 - 04.2024
- Participated in weekly meetings with management team to discuss current projects and goals.
- Supported other departments within the store when needed during busy periods or shortages in staff.
- Greeted customers, identified their needs and provided assistance with product selection.
- Operated cash register to process payments from customers accurately and efficiently.
- Suggested solutions for improvement of product offerings based on customer feedback.
Education
Bachelor of Science - Cybersecurity
Utah Valley University
Orem, UT05-2027
Skills
- Deadline-oriented
- File Management
- Hardware Installation
- Application installations
- LAN/WAN
- Network Security
- Computer maintenance
- Account Administration
- Computer Diagnostics
Languages
Spanish
Professional
Timeline
Closing Expert
Target
02.2022 - 04.2024
Bachelor of Science - Cybersecurity
Utah Valley University