Alex San
Sacramento,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and trainer of employees to maximize productivity. Consistently recognized for hard work, attention to detail and achievement of goals.
Overview
4
4
years of professional experience
Work History
Shift Lead
Dairy Queen
Sacramento, CA
04.2019 - Current
- Helped store management meet standards of service and quality in daily operations.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Maintained safe working environment by observing safety procedures, policies and regulations.
Crew Member
Mcdondalds
Sacramento, CA
10.2017 - 04.2019
- Provided excellent customer service by greeting customers and meeting quality expectations such as getting cars out in the drive thru out within a certain amount of time.
- Took orders, prepared meals and collected payments.
- Maintained fast speed of service, especially during rush times.
Education
GED -
Hiram Johnson
Sacramento Ca 06.2018 - 06.2018
Skills
Leadership
Knowledgeable in [System]
Complaint resolution
Cash Handling
Teamwork
Strong verbal and written communication
Timeline
Shift Lead
Dairy Queen
04.2019 - Current
GED -
Hiram Johnson
06.2018 - 06.2018
Crew Member
Mcdondalds
10.2017 - 04.2019