
Well experienced and rehearsed customer service associate with a decade of food industry experience in both Front of House and Back of House operations. Initiative driven, customer focused work ethic, providing a prompt and pleasant visit for customers. Experienced in both base and leadership roles focused on time management, staff management, and company needs.
Monitor work flow on the floor to ensure bottlenecks are avoided or resolved in a timely manner.
Delegated tasks to partners to address store needs, ensuring customer service, equipment maintenance, and product production..
Provide a safe, clean, and welcoming environment for both customers and partners.
Monitoring the delivery and handling of inventory, keeping stock of inventory to meet store demands.
Address technical issues with equipment to keep store operations smooth.
Address complications with customers in order to make the moment right and ensure customer experiences are satisfying.
Operation and maintenance of kitchen equipment to food safety standards.
Preparation and handling of kitchen and catering orders.
Monitoring and handling of food delivery orders for the kitchen.
Daily preparation of products to meet food order demands.
Monitoring quality of food products to food safety standards.
Operation and maintenance of bowling lanes, pin racks, and ball returns.
Operation of POS for bowling and food orders.
Operated POS to process customer orders accurately, ensuring efficient service and customer satisfaction.
Attentively look for and meet customer needs.
Handling and delivery of customer orders.
Operation and maintenance of front of house equipment to food safety standards.
Maintenance and cleaning of food preparation areas to food safety standards.
Maintenance and cleaning of seating area to provide a clean, safe, and welcoming environment.
Certified Food Safety Manager, National Registry of Food Safety Professionals