Christopher Sherman
Summary
A quick learner, dedicated to doing my best, and great with people.
Overview
4
4
years of professional experience
Work History
Retail Service Specialist
Oriely auto parts
Manvel
11.2024 - Current
- Assisted customers with product selection and provided expert advice on auto parts.
- Maintained inventory levels by restocking shelves and organizing merchandise displays.
- Addressed customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Collaborated with team members to enhance store operations and improve service delivery.
- Educated customers on product features, benefits, and proper usage for optimal performance.
- Participated in training new staff on company policies, procedures, and customer service techniques.
Driver/Parts Salesman/Manager
NAPA Auto Parts - H&K Auto Parts
Alvin
12.2022 - Current
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Operated point of sales and parts lookup computer systems.
- Received, examined and reshelved returned parts.
- Coordinated and executed daily parts deliveries to local businesses.
- Opened crates to replenish stocked items in proper aisles.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
Manager/ Server/Dishwasher/Caterer
Joes BBQ
Alvin
Education
High School Diploma -
Alvin High School
Alvin, TX05.2017
Skills
- Ordering Parts
- Inventory Auditing
- Training and Coaching
- Invoice Processing
- Problem-Solving Skills
- Clean Driving Record
- Delivery Coordination
- Complaint Handling
- Delivery Order Fulfillment
- People Skills
- Training & Development
- Good Work Ethic
- Conflict Resolution
- Team Management
- Critical Thinking
- Team Building
- Flexible Schedule
- Active Listening
- Problem Resolution
- Friendly, Positive Attitude
- Reliable & Trustworthy
Timeline
Retail Service Specialist
Oriely auto parts
11.2024 - Current
Driver/Parts Salesman/Manager
NAPA Auto Parts - H&K Auto Parts
12.2022 - Current
Manager/ Server/Dishwasher/Caterer
Joes BBQ
High School Diploma -
Alvin High School