Alex Soto
Hamilton,MT
Summary
Attentive assistant store manager, offering over 11 years of experience working in retail management, with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising, able to function effectively in a high-pressure environment. Known for helping wherever necessary, whether in my own pharmacy and front end, or in other stores throughout my district. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Walgreens
Hamilton, MT
11.2024 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Supervised cash handling processes to ensure accuracy of transactions.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Delegated work to staff, setting priorities and goals.
Pharmacy Technician
Walgreens
Hamilton, MT
06.2024 - 11.2024
- Flagged potential side effects and allergies to prescribed medications for patients.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Inventory Specialist
Walgreens
Hamilton, MT
01.2021 - 06.2024
- Coordinated with suppliers to reorder supplies and manage inventory replenishment.
- Implemented loss prevention strategies to reduce shrinkage and waste.
- Coordinated logistics for inventory movement between locations.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Inspected incoming materials for damage.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Shift Lead
Walgreens
Hamilton, MT
11.2018 - 01.2021
- Delegated tasks to employees and monitored activities and task completion.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Supervised staff during shift changes and ensured transition went smoothly.
- Trained new employees on company policies, procedures, and job duties.
- Responded to customer inquiries and complaints in a professional manner.
- Provided guidance and support to other team members as needed.
Bakery Manager
Walmart
Missoula, MT
01.2015 - 11.2018
- Utilized bakery management software for sales tracking, inventory management, and staff scheduling.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Oversaw inventory management, including ordering supplies and managing stock levels to meet production needs.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Performed routine maintenance tasks such as cleaning equipment or restocking shelves.
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
- Maintained inventory of supplies, ingredients and equipment used in the production process.
Pets and Household Department Manager
Walmart
Missoula, MT
01.2013 - 01.2015
- Analyzed sales data and market trends to adapt strategies and maximize profitability.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Handled shift overstock, restocking and inventory control.
Backroom Supervisor
Walmart
Missoula, MT
01.2009 - 01.2010
- Participated in periodic inventory audits to verify stock quantities.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Prepared items for shipping, including picking, packing, and labeling.
- Supervised daily operations of the backroom staff, delegating tasks as needed.
- Maintained cleanliness and order in the backroom and loading dock areas.
- Unloaded incoming trucks and stocked merchandise in correct storage areas.
- Used company software for inventory management and documentation purposes.
Dept. Manager Footwear
Walmart
Missoula, MT
01.2008 - 01.2009
- Handled shift overstock, restocking and inventory control.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Implemented quality control measures to uphold company standards.
Skills
- Inventory management
- Sales analysis
- Customer service
- Staff scheduling
- Cash handling
- Supply ordering
- Employee training
- Team management
- PTCB certified
- Immunization Certified
Certification
- PTCB certification issued 2-5-21
- Immunization certified
Timeline
Assistant Store Manager
Walgreens
11.2024 - Current
Pharmacy Technician
Walgreens
06.2024 - 11.2024
Inventory Specialist
Walgreens
01.2021 - 06.2024
Shift Lead
Walgreens
11.2018 - 01.2021
Bakery Manager
Walmart
01.2015 - 11.2018
Pets and Household Department Manager
Walmart
01.2013 - 01.2015
Backroom Supervisor
Walmart
01.2009 - 01.2010
Dept. Manager Footwear
Walmart
01.2008 - 01.2009
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