Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Alex Stefanik

Cary,IL

Summary

Detail-oriented with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

5
5
years of professional experience

Work History

Service technician

Rellaire Smart Home Systems
03.2022 - Current
  • Installation and service of residential HVAC equipment
  • Provide information about products or services to improve indoor air quality and comfortability.
  • Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.

Plant Health Care technician

Apex Landscaping
03.2020 - 03.2022
  • Daily maintenance of residential and commercial properties
  • Talk to homeowners about how they can improve the quality and appearance of trees, plants, and shrubs on their properties.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Sales Associate

Elite Solar Concepts
09.2019 - 03.2020


  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Bachelor of Science - Agribusiness

Illinois State University
Normal, IL
05.2019

Associate of Science - Science

McHenry County College
Crystal Lake, IL
05.2017

Skills

  • Customer Relations
  • Hand tool expertise
  • Testing and evaluation
  • Problem and Issue Resolution
  • Inventory Management
  • Analytical Thinking
  • Flexible and Adaptable

Activities

Maintain and harvest small scale gardens as well as trade with neighbors or in farmer's markets. Support the process of farm to table and talk to people about how they can be more self-sufficient. Excited for new experiences and the opportunity to broaden my knowledge. Enjoy talking to new people as I see every interaction as a way to learn something new.

Timeline

Service technician

Rellaire Smart Home Systems
03.2022 - Current

Plant Health Care technician

Apex Landscaping
03.2020 - 03.2022

Sales Associate

Elite Solar Concepts
09.2019 - 03.2020

Bachelor of Science - Agribusiness

Illinois State University

Associate of Science - Science

McHenry County College

Similar Profiles

CREATE PROFILE
Alex Stefanik