Alex Storey
Park City,UT
Summary
Accomplished healthcare professional with a focus on process improvement and compliance oversight. Demonstrated ability to lead multi-disciplinary teams and enhance patient experiences through innovative communication strategies and operational efficiency. Dynamic senior practice manager with expertise in EHR management and patient engagement. Proven ability to lead teams and enhance operational efficiency by implementing effective communication strategies and performance metrics.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Practice manager
Intermountain HealthCare
Park City, Utah
02.2022 - Current
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Implemented strategies to enhance patient engagement and satisfaction through effective communication and support.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Recruited, trained, coached and evaluated a team of healthcare professionals.
- Prepared monthly reports detailing financial performance metrics as well as progress towards key performance indicators.
Manager II
Intermountain Healthcare
Park City, Utah
06.2019 - 02.2022
- Coordinated departmental projects to streamline processes and improve efficiency.
- Implemented performance metrics to monitor staff productivity and service quality.
- Managed scheduling and resource allocation for various healthcare teams.
- Oversaw compliance with healthcare regulations and quality assurance protocols.
Global Product Manager
Beehive Clothing
Salt Lake City, ut
07.2009 - 06.2019
- Led product development initiatives for diverse clothing lines and seasonal collections.
- Collaborated with other departments to coordinate strategic marketing activities.
- Created prototypes and visual mockups by liaising and collaborating with designers.
- Helped coordinate testing to verify quality and usability of new product features.
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
- Developed business plans to evaluate market opportunity and strategic fit for new product concepts.
Education
Bachelor of Science - Business
Colorado Technical University
Colorado Springs, COSkills
- EHR management
- Patient engagement
- Performance metrics
- Staff evaluation
- Financial reporting
- Compliance oversight
- Effective communication
- Project management
- Critical thinking
- Change management
- Team building
- Operational efficiency
- Staff development
- Innovation and creativity
- Quality assurance
- Healthcare regulations
- Team collaboration
- Compliance reviews
- Sanctions compliance
Certification
Green belt six sigma
Timeline
Senior Practice manager
Intermountain HealthCare
02.2022 - Current
Manager II
Intermountain Healthcare
06.2019 - 02.2022
Global Product Manager
Beehive Clothing
07.2009 - 06.2019
Bachelor of Science - Business
Colorado Technical University