Alex Teller
Tallahassee,FL
Summary
Dedicated Non-Commissioned Officer with strong record of Army service and current Sargent designation. Brings advanced leadership and troop development abilities honed over career with increasing responsibility. While also being a well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
7
7
years of professional experience
Work History
Teller
First Florida Credit Union
Tallahassee, FL
11.2022 - 04.2023
- Modified existing software systems to enhance performance and add new features.
- Maintained confidentiality of all customer records and information according to company policies.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Built and maintained client relationships through quality, personalized interactions.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Educated customers about different types of banking services available at the branch.
- Prepared official checks for customer and internal bank needs.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Delivered exceptional service to customers in person or over telephone.
- Reported daily averages and shortages to operations department.
- Participated in weekly training sessions to stay abreast of changes in banking regulations.
Operations Officer
NJROTC
Crawfordville, FL
07.2017 - 05.2020
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Monitored and evaluated performance metrics to ensure operational objectives were met.
- Coordinated and directed activities of departments concerning production.
- Assisted with the development of operational plans and procedures.
- Prepared staff work schedules and assigned team members to specific duties.
- Reviewed operations performance reports to drive improvements.
- Created reports and audited charts to maintain concise records.
- Proofread and edited documents to correct errors.
- Created spreadsheets to organize large volumes of data for analysis.
- Identified and corrected data entry errors to prevent duplication across systems.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Stored hard copies of data in organized files to optimize retrieval.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
91B Wheeled Vehicle Mechanic
U.S. Army Reserve Command
Tallahassee, FL
07.2020 - Current
- Supervised a team of mechanics in the performance of daily duties.
- Created work orders for maintenance activities as needed to ensure timely completion of tasks.
- Coached junior mechanics on proper procedures when conducting repairs or overhauls.
- Ensured that all required paperwork was completed accurately before releasing vehicles back into service.
- Analyzed data from various sources such as reports or surveys to identify trends in service requests or customer feedback.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created work crew schedules and delegated assignments.
- Monitored progress of ongoing projects and updated supervisors regularly regarding status.
- Maintained records and documents related to vehicle maintenance, repairs, and parts inventory.
- Enforced safety regulations while operating tools, machines, and other mechanical devices.
- Maintained updated knowledge through continuing education and advanced training.
Auto Glass Technician
Autoglassnow
Tallahassee, FL
04.2023 - 01.2024
- Demonstrated safe use of hand tools when removing old windshields and windows from vehicles.
- Obtained windshields or windows for specific automobile makes and models from stock, examining pieces for defects prior to installation.
- Adhered to OSHA regulations related to handling hazardous materials used during repairs and replacements.
- Checked all windows for water leaks after installation was complete.
- Applied adhesives to bond the windshield in place.
- Maintained neat, clean and safe work areas.
- Replaced moldings, clips and windshield wipers to prepare for glass replacement or repair.
- Tested newly installed windows for functionality and security.
- Provided customers with accurate price quotes and offered options for various glass grades, trims and molding replacements to meet individual needs.
- Educated customers on proper care and maintenance of their car's windows and windshields post-installation.
- Followed strict safety protocols while on job sites at all times.
Education
Basic Leadership Course -
U.S. Army NCO Academy
Fort McCoy, WI02-2023
Cyber Security Fundamentals - Operational Security
Department of The Army
Fort Gordan, GA01-2023
Ordnance School Diploma - Diesel Mechanics Technology
U.S. Army Ordnance Center And School
Fort Lee, VA05-2022
Cyber Awareness Challenge Training - Security And Protective Services
Department of The Army
Fort Gordan, GA03-2022
Insider Threat Awareness - Computer And Information Systems Security
Department of The Army
WakullaFort Gordan, GA02-2021
High School Diploma -
Wakulla High School
Crawfordville, FL05-2020
Some College (No Degree) - Business Economics
Potomac University
Washington, DCSkills
- Account Updating
- Customer Relationship Building
- Fraud Detection
- Regulatory Compliance
- Supervision and Leadership
- Networking
- Verbal Communication
- Decision-Making
- Analytical and Critical Thinking
- Dependable and Responsible
- Maintenance & Repair
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Secret Security Clearance
Timeline
Auto Glass Technician
Autoglassnow
04.2023 - 01.2024
Teller
First Florida Credit Union
11.2022 - 04.2023
91B Wheeled Vehicle Mechanic
U.S. Army Reserve Command
07.2020 - Current
Operations Officer
NJROTC
07.2017 - 05.2020
Basic Leadership Course -
U.S. Army NCO Academy
Cyber Security Fundamentals - Operational Security
Department of The Army
Ordnance School Diploma - Diesel Mechanics Technology
U.S. Army Ordnance Center And School
Cyber Awareness Challenge Training - Security And Protective Services
Department of The Army
Insider Threat Awareness - Computer And Information Systems Security
Department of The Army
High School Diploma -
Wakulla High School
Some College (No Degree) - Business Economics
Potomac University
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