Alex Tonyan
Aurora,IL
Summary
Dynamic Sales Manager with a proven track record at La-Z-Boy Furniture Galleries, excelling in team training and KPI tracking. Empowered high-performing sales teams to exceed goals, enhancing profitability through strategic planning and strong customer relationships. Expertise in product knowledge and change management drives exceptional client satisfaction and business growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Sales Manager
La-Z-Boy Furniture Galleries
03.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed team members to achieve company objectives.
- Achieved and exceeded company AOP goals by following company training and objectives.
- Engaged in product training, demonstrations, consumer awareness, branding, and teaching these to store team members.
- Exceeded sales goals and increased profitability through effective sales strategy and business planning.
Sales Associate
La-Z-Boy Furniture
04.2016 - 03.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved and exceeded sales goals, utilizing company standards and practices.
- Solved customer challenges by offering relevant products and services.
Education
No Degree - Applied Mathematics
North Central College
Naperville, ILSkills
- Sales team training
- KPI tracking
- Empowers high-performing sales teams
- Product knowledge
- Rapport and relationship building
- Change management
- Operations
- Analytical
Timeline
Sales Manager
La-Z-Boy Furniture Galleries
03.2020 - Current
Sales Associate
La-Z-Boy Furniture
04.2016 - 03.2020
No Degree - Applied Mathematics
North Central College
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