Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Alex Topete

Hesperia,CA

Summary

Dynamic operations manager with extensive experience in multiple industries, excelling in customer satisfaction and employee development. Proven leadership skills and strong attention to detail, adept at negotiating with suppliers and managing budgets. Bilingual in English and Spanish, fostering effective communication and collaboration across diverse teams. Committed to enhancing operational efficiency and driving business growth.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Experienced in operating construction equipment and working outdoors under extreme weather conditions.

Overview

28
28
years of professional experience

Work History

Store Owner/Operations Manager

Firehouse365
12.2018 - Current
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
  • Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
  • Managed day-to-day business operations.

Regional Manager

Bail Hotline Bail Bonds
04.2007 - 12.2019
  • Established and maintained operational standards for numerous locations.
  • Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
  • Supervised various locations, enforcing high-quality standards of operation.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those goals.
  • Attended quarterly manager meetings to discuss current market trends also company protocols and procedures.


Lead Foreman

John Griffin Construction
04.2004 - 04.2007
  • Operated Backhoes and excavators for excavation of underground pipeline projects including digging trenches for pipeline and also installing underground utility vaults.
  • Mapped out project completion based off of job blue prints and their requirements
  • Maintained safe working environments by enforcing strict adherence to safety protocols and guidelines, reducing workplace injuries.
  • Oversaw multiple employees to ensure timely and accurate completion of projects.
  • Helped with the bidding of projects
  • Helped with overseeing multiple crews and projects going on simultaneously.

Construction

Mark Lacher Construction
08.2002 - 03.2004

Helped with Construction jobs consisting of pouring concrete , erecting block walls and installation of sprinkler and sod per home owners request.


Foreman

Sturgeon Electric
07.2001 - 08.2002
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • In charge of underground pipeline projects and crew


Foreman

California Communications
06.1999 - 07.2001
  • Foreman for a underground pipeline crew tasked with performing necessary excavations for the installation of vaults and conduit for telecommunication companies.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Backhoe Operator
  • Asphalt & Concrete Repair

Laborer

HCI, Inc
06.1997 - 07.1999

Underground Pipeline Construction company. Assisted in trench digging to install conduits underground for fiber and telecommunication installations. Learned how to operate backhoes and also how to properly use equipment for cut and bore projects. Assisted in setting underground vaults and tieing in conduits to vaults. Assisted in the repairing of asphalt and concrete damaged during excavations.

Education

High School Diploma -

Hesperia High School
Hesperia, Ca

Skills

  • Experience in management in multiple industries
  • Fluent in English & Spanish
  • Familiar with Word and excel
  • Strong attention to detail
  • Familiar with Quickbooks
  • Familiar with Paychex Flex payroll processing application
  • Hard worker with strong leadership skills
  • Great at working with others but have no problem
  • working alone and staying motivated
  • Experienced in operating construction equipment

Languages

Spanish
Native or Bilingual

Interests

  • Team Sports
  • Gym Workouts
  • I participate in various sports activities for physical activity, competition & camaraderie
  • Play on Adult Hardball team and have coached youth baseball teams

Timeline

Store Owner/Operations Manager

Firehouse365
12.2018 - Current

Regional Manager

Bail Hotline Bail Bonds
04.2007 - 12.2019

Lead Foreman

John Griffin Construction
04.2004 - 04.2007

Construction

Mark Lacher Construction
08.2002 - 03.2004

Foreman

Sturgeon Electric
07.2001 - 08.2002

Foreman

California Communications
06.1999 - 07.2001

Laborer

HCI, Inc
06.1997 - 07.1999

High School Diploma -

Hesperia High School