Alex Villanueva
San Diego,CA
Summary
Enthusiastic and dedicated Classroom Assistant committed to supporting educators and creating an inclusive learning environment. Possessing a solid understanding of educational principles and a passion for student development, I am adept at providing personalized assistance to diverse learners. Skilled in implementing instructional activities, organizing classroom materials, and assisting with administrative tasks, I contribute to the smooth operation of the classroom. With strong communication and interpersonal abilities, I collaborate effectively with teachers, parents, and students to promote a positive and nurturing educational atmosphere. Committed to fostering a love for learning and empowering students to reach their full potential, I am eager to contribute to the success of the educational team.
Overview
7
7
years of professional experience
Work History
Server
Mitch's Restaurant
03.2022 - 11.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Paint Prepper/Spray Technician
Commercial Bath Refinishing
03.2021 - 11.2021
- Enhanced paint quality by thoroughly cleaning and preparing surfaces for painting.
- Reduced rework rate by carefully masking areas not designated for painting.
- Improved project efficiency with meticulous organization of tools and materials.
- Contributed to team success by collaborating with painters and other preppers in the completion of projects.
- Increased customer satisfaction with detailed paint preparations, resulting in high-quality finishes.
- Demonstrated attention to detail while inspecting surfaces for flaws or defects prior to painting processes.
- Facilitated clear communication among team members, addressing any concerns or questions regarding paint preparation procedures promptly and thoroughly.
- Adapted effectively to changing project requirements, adjusting work methods as necessary based on specific client needs or requests.
- Expanded skill set through ongoing training on new techniques and equipment related to paint preparation tasks.
- Consistently met project deadlines by prioritizing tasks and efficiently managing time.
- Ensured safety compliance through strict adherence to company protocols and OSHA regulations.
- Increased customer retention by providing high-quality services that consistently met or exceeded expectations.
Assistant Shop Attendant
Audi of San Diego
01.2019 - 06.2020
- Maintained efficient and proper organization to have a steady flow of vehicles coming in for service and exiting when finished
- Vehicles were properly dressed and inspected before and after service to ensure customer satisfaction
- Established a solid reputation by showing that I am reliable: enough so to overlook other personnel
- Trusted to deliver personal and loaner vehicles to and from guest houses and was given the responsibility to manage 7.8 million dollars worth of cars as a loaner desk coordinator
- Supported guests immediate needs including, but not limited to: detailing vehicles to Audi standard, fully translating to Spanish speaking guests, mounting racks, giving details on car specs, creating contracts for loaner vehicles and basic fluid topping off.
Line Cook and Food Prep
3rd Corner Wine Shop and Bistro
06.2016 - 12.2018
- Enhanced food quality by adhering to proper preparation techniques and maintaining a clean work area.
- Maintained a safe working environment by following food safety guidelines and proper equipment usage.
- Improved overall kitchen workflow by multitasking effectively and anticipating needs of fellow staff members.
- Excelled under pressure during peak service hours, maintaining accuracy and speed throughout meal rushes.
- Developed excellent knife skills for efficient food preparation while upholding safety standards within the kitchen environment.
ITS Assistant
Instructional Technology Services
10.2017 - 09.2018
- Provided front-line specialized aid for the Blackboard learning administration framework to over 1,400 staff individuals and other employees
- Worked beside faculty to create their courses and back them with different learning tech, like Blackboard and iClicker
- Provided mechanical support to over 200 “smart” classrooms at San Diego Mesa College, and was part of Virtual Reality projects planned to push forward the educating/learning encounters, particularly in labs at Mesa College
- Overlooked new staff resolving mechanical issues with projectors
- Trained with and operated a 26ft Lift Genie.
Education
Bachelor of Arts - Psychology
San Diego State University
San Diego, CA05.2025
Associate of Arts - Psychology
San Diego Mesa College
San Diego, CA06.2023
Diploma -
La Jolla High
San Diego, CA06.2017
Skills
- Capable of working with no supervision
- Able to adapt in different environments
- Energetic and engaging
- Bilingual (English, Spanish)
- Familiar with basic hand tools and pneumatic tools
- Fine technical and organization skills
- Critical thinker
- Time efficient
- Strong Work Ethic
- Educational enrichment
- Emotional Support
- Small Group Instruction
- Teacher Support
- Documentation
- Social development and integration
- Classroom Organization
- Activity Planning
Accomplishments
Completed the SEMILLAS Research Fellowship program at SDSU
Personal
I am a citizen of the United States with a clean record that should allow for a more efficient security clearance.
Availability
Willing to accommodate schedules in place and prepared to work weekends and holidays, if needed.
References
- 3rd Corner Wine Shop & Bistro, David Jimenez, (619) 621-4142
- Audi of San Diego, Enrique Zamora, (480) 843-6412
- Audi of San Diego, Khylan Bolden, (626) 723-8363
- Affordable Engineering, Miguel Vargas, (619) 518-2033
- SDSU, Dr. Marissa Vasquez, (619)594-1879
Languages
Spanish
Native or Bilingual
Timeline
Server
Mitch's Restaurant
03.2022 - 11.2023
Paint Prepper/Spray Technician
Commercial Bath Refinishing
03.2021 - 11.2021
Assistant Shop Attendant
Audi of San Diego
01.2019 - 06.2020
ITS Assistant
Instructional Technology Services
10.2017 - 09.2018
Line Cook and Food Prep
3rd Corner Wine Shop and Bistro
06.2016 - 12.2018
Bachelor of Arts - Psychology
San Diego State University
Associate of Arts - Psychology
San Diego Mesa College
Diploma -
La Jolla High