Detail-oriented professional skilled in managing multiple priorities while ensuring customer satisfaction. Committed to team goals and adept at taking on additional responsibilities to drive results. Strong analytical, communication, and teamwork skills facilitate quick adaptation to new environments. Dedicated to contributing to team success and pursuing continuous professional growth.
Work History
Front Desk
1 Year 11 Months
Captain’s Club Gym | 06.2024 - 05.2026
Delivered exceptional customer service to hotel guests and club members in high-traffic fitness facility. Monitored gym floor and pool area to ensure member safety and proper equipment use. Documented chemical storage and pool readings daily, ensuring safety compliance for members. Collected money and deposited nightly into our safe deposit box with a log of all sales collected from the day. Upsold gym memberships and guest passes to hotel visitors, enhancing monthly revenue.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Barback
2 Months
Top Golf | 06.2023 - 08.2023
Maintained good relations with bartenders, customers, and other employees throughout the venue. Monitored stock throughout the bars on all three levels while also adhering to all of the bartenders' needs. Prepared and served beverages accurately, enhancing customer satisfaction. Experienced with customer interactions and required to continuously provide service for parties.
Assisted bartenders in preparing and stocking beverages to ensure efficient service during peak hours.
Maintained cleanliness and organization of bar area, enhancing overall guest experience and safety standards.
Collaborated with team members to streamline inventory management processes, reducing waste and improving efficiency.
Warehouse Employee
3 Months
Sid Harvey Industries | 05.2022 - 08.2022
Managed loading, unloading, and transportation of materials between storage and production areas, ensuring smooth workflow and inventory accuracy. Skillfully wrapped pallets in shrink wrap for secure transport and operated pallet jacks and material moving equipment to facilitate the seamless movement of items throughout the warehouse. Recorded information on shortages and discrepancies, maintaining precise records to support operational efficiency. Completed general housekeeping tasks and interacted with customers to facilitate timely deliveries and pickups, contributing to customer satisfaction.
Operated forklifts and pallet jacks to efficiently transport inventory within warehouse.
Managed stock organization to ensure quick retrieval and accurate order fulfillment.
Conducted regular inventory counts to maintain accurate stock levels and prevent discrepancies.
Baker/Deli Cook/Service and Register
3 Years 6 Months
Higbe Bagels | 07.2018 - 01.2022
Assisted customers in locating items, processing payments, and completing purchases to ensure smooth shopping experiences. Answered customer inquiries and fulfilled requests to improve customer satisfaction and foster loyalty. Operated cash registers for cash, check, and credit card transactions accurately, and worked a flexible schedule, including extra shifts, to meet business needs. Provided knowledgeable answers about products to create a welcoming environment for customers.
Supervised daily baking operations, ensuring quality and consistency in all products.
Trained new staff on proper baking techniques and food safety protocols.
Optimized ingredient usage, reducing waste while maintaining product quality.
Education
Bachelor of Business Administration - Business Administration
Oswego State University | Oswego, NY | 05-2026
Graduated SP 2026
Bachelor of Science
West Islip High School | West Islip | 01-2021
Graduating Class of 2021
Skills
Customer service
Cash handling
Attention to detail
Problem-solving
Teamwork and collaboration
Excellent communication
Oral communication
Dependability
Stress management
Friendly
positive attitude
Timeline
Front Desk
Captain’s Club Gym
06.2024 - 05.2026Read More
Barback
Top Golf
06.2023 - 08.2023Read More
Warehouse Employee
Sid Harvey Industries
05.2022 - 08.2022Read More
Baker/Deli Cook/Service and Register
Higbe Bagels
07.2018 - 01.2022Read More
Oswego State University
Bachelor of Business Administration from Business Administration