Summary
Overview
Work History
Education
Skills
Timeline
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Alex Wharwood

North Miami,Florida

Summary

Dynamic and results-driven professional with experience at excelling in stocking and inventory management. Proven track record in enhancing customer satisfaction through exceptional service and effective team leadership. Skilled in pallet jack operation and cash handling, demonstrating reliability and a strong work ethic in fast-paced environments.

Personable and reliable, with positive attitude and strong work ethic. Possesses understanding of inventory management and stock replenishment, utilizing organizational skills and attention to detail. Committed to maintaining well-organized and efficient work environment to ensure smooth operations.

Results-driven and motivated to support sales and customer service areas by keeping merchandise well-stocked and attractively arranged for purchase.

Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment.

Committed to delivering exceptional service and building positive customer relationships in any role. Offering strong interpersonal skills and willingness to learn and develop in customer-focused environment.

Overview

1
1
year of professional experience

Work History

Overnight Stocker

Wal-Mart Supercenter
09.2024 - 05.2025
  • Stocked shelves efficiently to ensure product availability for customers.
  • Organized backroom inventory to optimize space and accessibility.
  • Assisted in unloading trucks and processing incoming shipments.
  • Maintained cleanliness of work area to adhere to safety standards.
  • Implemented best practices for merchandise arrangement and display.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
  • Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.

Cashier Team Lead

Lime Fresh Mexican Grill
08.2024 - 03.2025
  • Assisted customers with transactions and inquiries to ensure a positive experience.
  • Maintained accurate cash register operations, including balancing drawers at shift end.
  • Supported team members by providing training on customer service best practices and store policies.
  • Monitored inventory levels and reported discrepancies to management for timely restocking.
  • Resolved customer complaints promptly, enhancing satisfaction and loyalty.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable experience for customers.

Education

High School Diploma -

Miramar High School
Miramar, FL
05-2006

Skills

  • Stocking shelves
  • Stock rotation
  • Pallet jack operation
  • Product restocking
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Time management skills
  • Customer service excellence
  • Reliability and punctuality
  • Professionalism and courtesy
  • Complex Problem-solving
  • POS system operations
  • POS systems
  • Attention to detail

Timeline

Overnight Stocker

Wal-Mart Supercenter
09.2024 - 05.2025

Cashier Team Lead

Lime Fresh Mexican Grill
08.2024 - 03.2025

High School Diploma -

Miramar High School
Alex Wharwood