ALEX WHITTAKER
PANAMA CITY
Summary
Motivated professional with a proven track record in customer service and sales. Strong problem-solving skills and commitment to teamwork, consistently achieving sales targets and fostering customer relationships.Strong experience in customer service and sales, prepared for this role.
Overview
16
16
years of professional experience
Work History
Counter Salesperson
City Electric Supply
Panama City, FL
11.2023 - Current
- Assisted customers in selecting electrical products based on project requirements
- Processed sales transactions efficiently using point-of-sale systems
- Maintained accurate inventory levels through regular stock checks
- Provided product knowledge and recommendations to enhance customer satisfaction
- Trained new staff on sales techniques and company policies
- Developed strong relationships with clients to encourage repeat business
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
RSR Driver
Frito Lay
Panama City, FL
02.2020 - 11.2023
- Delivered products efficiently to retail locations, ensuring accurate inventory levels.
- Managed route planning and logistics to optimize delivery schedules.
- Enhanced customer relationships through effective communication and service delivery.
- Monitored vehicle maintenance and safety compliance for operational readiness.
- Implemented process improvements to reduce delivery times and enhance efficiency.
- Maintained accurate records of all shipments, pickups, and proof of delivery documentation.
- Navigated challenging road conditions safely while prioritizing punctuality and cargo integrity.
- Ensured safe transportation of goods, adhering to company policies and regulatory guidelines.
- Minimized product damage through careful loading, unloading, and securing of cargo.
- Improved route efficiency by carefully planning and adjusting daily delivery schedules.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during deliveries, such as traffic congestion or road closures.
Grocery Stock Clerk
Publix
Panama City, FL
11.2018 - 02.2020
- Stocked shelves efficiently to ensure product availability and optimal presentation.
- Assisted in maintaining inventory accuracy through regular cycle counts and updates.
- Collaborated with team members to improve stock organization and retrieval processes.
- Trained new staff on best practices for stocking, safety procedures, and customer service.
- Monitored expiration dates to minimize waste and enhance product freshness.
- Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
- Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
- Increased customer satisfaction with prompt assistance, answering questions, and locating items as needed.
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
Electrician Helper
Whittaker Electric
Panama City, FL
06.2016 - 11.2018
- Assisted electricians in installing, repairing, and maintaining electrical systems.
- Operated hand and power tools to support electrical installations and repairs.
- Conducted routine inspections of electrical systems for safety compliance.
- Collaborated with team members to troubleshoot electrical issues efficiently.
- Maintained inventory of tools and materials for ongoing projects.
- Ensured cleanliness and organization of work areas to promote safety.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
Front Service Clerk
Publix
Panama City, FL
04.2010 - 06.2016
- Provided exceptional customer service in fast-paced retail environment.
- Assisted customers with product inquiries, ensuring accurate information delivery.
- Maintained cleanliness and organization of front service area to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
Education
High School Diploma -
Bay High
Panama City, FLSkills
- Quick learner
- Goal-oriented mindset
- Teamwork and collaboration
- Friendly and helpful
- Customer service
- Honest and dependable
- Attention to detail
- Problem-solving abilities
- Goal driven
Timeline
Counter Salesperson
City Electric Supply
11.2023 - Current
RSR Driver
Frito Lay
02.2020 - 11.2023
Grocery Stock Clerk
Publix
11.2018 - 02.2020
Electrician Helper
Whittaker Electric
06.2016 - 11.2018
Front Service Clerk
Publix
04.2010 - 06.2016
High School Diploma -
Bay High