Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alex Williams

Virginia Beach,VA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Team Lead

TopGolf
Virginia Beach, VA
09.2024 - Current

Lead a team of 50 to 70 employees daily in a high-paced environment.

- Contributed to driving daily revenue between $100K and $150K by ensuring customer satisfaction and operational efficiency.

- Managed customer complaints, resolved issues between departments, and maintained a positive atmosphere for both guests and staff.

- Supervised staff and trained new hires, fostering a collaborative, customer-first team culture.

Office Admin Assistant

TopGolf
Virginia Beach, VA
05.2024 - Current
  • Coordinated employee time tracking, and ensured accurate payroll information submission.
  • Managed the ordering of supplies and materials, ensuring consistent operational support.
  • Assisted in scheduling and maintaining employee shifts to ensure adequate coverage.

Intern

45th street studios
Norfolk, Virginia
12.2023 - Current
  • Assisted producers and directors in planning and executing recording sessions.
  • Organized and maintained session schedules, ensuring an efficient workflow.
  • Managed project documentation, including audio logs, and production notes.
  • Operated studio recording equipment, and applied post-production techniques to enhance audio quality.
  • Collaborated with sound engineers to optimize sound mixing and mastering processes.
  • Researched and implemented best practices for sound design and studio organization.

Golf Associate

TopGolf
Virginia Becah, VA
11.2018 - Current
  • Assisted guests with check-ins, retail purchases, and general inquiries in a high-volume setting.
  • Coordinated with multiple departments to ensure an efficient and enjoyable experience for customers, similar to a hostess's role.
  • Organized and stocked merchandise in the pro shop area.
  • Created a welcoming atmosphere for all guests, regardless of their skill level or background.

Mobile DJ

Self-employeed
Virginia Beach, VA
01.2018 - Current
  • Provided DJ services for private and corporate events, including weddings, graduations, and parties.
  • Consulted with clients to curate customized playlists and entertainment experiences tailored to event themes.
  • Managed all aspects of event setup and breakdown, including sound system configuration and lighting arrangements.
  • Maintained financial records and negotiated contracts for services.
  • Developed marketing strategies to expand the client base through social media, referrals, and online promotions.

Barback

TopGolf
Virginia Beah, VA
06.2022 - 06.2024
  • Ensured the bar area remained clean, organized, and stocked throughout shifts.
  • Assisted bartenders with drink preparation, guest orders, and maintaining a seamless service experience.

Student Manager

Compass Group USA
Radford, VA
01.2021 - 05.2024
  • Managed daily operations across four dining hall restaurants, ensuring smooth and efficient service for over 5,000 students daily.
  • Oversaw cash handling and register operations, including counting and reconciling the safe to ensure that all monetary transactions were accurate.
  • - Assisted in menu planning, food preparation, and ensuring quality standards across all restaurant locations.
  • Played a key role in inventory management and supply ordering, maintaining consistent stock levels, and cost control.
  • Contributed to a daily revenue range of $10K–$20K by maintaining operational efficiency and high-quality customer service.
  • Trained and supervised student staff, fostering a positive, productive work environment.

Education

Bachelor of Arts - Music Business

Radford University
Radford, VA
05-2024

High School Diploma -

Salem High School
Virginia Beach, VA
05-2020

Skills

  • Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Google Suite (Docs, Sheets, Drive)
  • Data Entry and Record Keeping
  • Calendar and Schedule Management
  • Payroll processing and invoice management
  • Call Handling and Correspondence
  • Client and Vendor Relations
  • Professional Email and Business Writing
  • Problem-Solving and Conflict Resolution
  • Time Management and Task Prioritization
  • File Organization and Document Management
  • Computer Literacy and Troubleshooting
  • Music Theory and Composition
  • Studio recording and mixing
  • DAW software (Pro Tools, Logic Pro, Ableton)
  • Live Sound Engineering and DJing

Accomplishments

  • 2023 NAMM Presidential Award winner
  • Radford University Studio Manager 2021-2024

Timeline

Team Lead

TopGolf
09.2024 - Current

Office Admin Assistant

TopGolf
05.2024 - Current

Intern

45th street studios
12.2023 - Current

Barback

TopGolf
06.2022 - 06.2024

Student Manager

Compass Group USA
01.2021 - 05.2024

Golf Associate

TopGolf
11.2018 - Current

Mobile DJ

Self-employeed
01.2018 - Current

Bachelor of Arts - Music Business

Radford University

High School Diploma -

Salem High School
Alex Williams